Thomas Ching is a VP, Technical Customer Service at Aclara. He possess expertise in broadcast television, broadcast engineering, broadcast, digital video, hd video and 30 more skills. Colleagues describe him as "I worked with Tom for over 20 years. First as his trainee, then as a coworker, then as a member of his team. During that time I always admired Tom's patience, perseverance, and ability to get the job done. His calm demeanor when faced with a difficult situation, especially customer-facing, has been a model to me throughout my career. His technical skill and ability to adapt on the fly are always inspirational. Tom's skills grew quickly as more demands were added to his position,… Show more" and "Hello, My name is Stephen Smith and I am a Senior Support Engineer for Grass Valley Camera products, Thomas has managed me and the team for many years making sure we had the tools and resources to be successful, he always took the time to listen and has excellent people skills and technical skills. We could count on him to help us get through difficult situations with clients. Many times I would get emotional over processes or other company issues and Tom would understand my passion and… Show more"