• Proven business leader with 25 years’ experience delivering enterprise transformation, organisational change, and operating model innovation; especially following enhanced regulatory scrutiny.• Specialist in front to back execution of restructuring that has resulted in tangible improvements in the level of profitability, control, and efficiency of the businesses involved. Projects include developing the Credit Suisse payments risk appetite and operating model, delivering the Barclays service framework, architecting the financial productivity model in Barclays International and the profitability model at Orange, establishing the CIB Chief Controls Office and rolling out the process led RCSA across Barclays.• Track record of delivering effective cross cultural service frameworks that meet changing Regulatory expectations and deliver enhanced control.• Trusted process innovator who has designed and delivered a series of foundational operating model changes that ensured Barclays and Orange met the current and future challenges of global banking and telephony respectively.• Expert in building financial models, establishing the operating cost, setting the productivity targets of operational processes, and establishing the current and future profitability assessment of business lines/ and products.• Significant experience in financial planning, budgeting and profitability analysis gained through design and execution of the service consumption program at Barclays and as leader of Business Profitability at Orange• Proven risk manager with experience in the design, implementation, and monitoring of Operational Risk structures. Designed and delivered the Payments Risk and Control Framework at Credit Suisse, Established the IB Chief Controls Office, designed the process led RCSA and completed a comprehensive testing programme of unauthorized trading controls across the Investment Bank at Barclays• Thought leader who leads by example and fosters partnerships with providers and internal customers to deliver service excellence supported by effective measurement and reporting.• Team builder with excellent leadership capabilities and strong executive level communication skills delivering operational excellence through innovation and continuous improvement.• Strategic thinker with a clear vision to lead operational functions as client obsessed, competitive and controlled businesses founded on strong diverse people and leveraging structured data as key foundational pillar of success.