Thomas Coles Email & Phone Number

London, Gb

London, United Kingdom

I am responsible for assisting in looking after Fortinet's customers across central government, higher education & the NHS. Working with them to ensure a secure working infrastructure for their organisations.

London, United Kingdom

Currently working with large organisations in partnership with a number of external account managers to form an account team that effectively engages the market working closely with customers forming long term relationships and strategies based around their cyber security needs.

Slough, United Kingdom

Currently working in the IT Sourcing Contract Management team with my main responsibilities including;• Ensuring contract control & compliance by developing and enhancing supplier relationships• Opex renewals & new contract awarding• Leading on collaboration across business functions ensuring best practise contract management is followed

Leeds, United Kingdom

Responsible for the design and content of over 400 sku's across various platforms.Troubleshooting and HTML development.

Coventry, United Kingdom

After taking a year out of education to gain work experience and management skills, I went to university to study Business Studies.I graduated in the summer of 2015 with a First Class Degree in Business Studies (BA Business Studies)

Main responsibilities are the recruitment of students through open days.This requires confidence to approach people and engage in conversation.It also requires me to have the knowledge to answer multiple questions to ensure a positive experience for the ‘customer'.

Coventry, United Kingdom

Supervisor at a busy Costa Coffee in a busy city center, responsibly for day to day running of the store including but not limited to staff management and end of day cashing up.

Slough, United Kingdom

•Gained a working Understanding of TCP/IP fundamentals i.e. Networks, routing and the basic protocols•Used a variety of SIEM, NAC and FIM network security tools. (HP Arcsight, Forescout CounterAct and Tripwire)•Managed and co-ordinate a project to decommission an existing two factor authentication method company-wide swapping over 6000 employees.•Took part in a variety of charity activities including teaching children HTML as part of the o2 ThinkBig programme.

Slough, United Kingdom

Working in the security operations team focusing on;• Managing all supplier relationships• All support renewals across a range of technologies & vendors• Ensuring continuation of service and offering the best value possible• Ensuring all renewals met budgets and timescalesWith other responsibilities including;• Two factor authentication working mostly with RSA SecurID• Vulnerability Scanning working mostly with Qualys• IDS/IPS working mostly with Checkpoint• Network Access Control working mostly with Forescout CounterAct

A part time job to accompany my studies. Main duties involve the day to day activities in a newly built Costa store e.g. making coffee, customer interaction, till work etc.

I was in charge of the only two busy fast food outlets on a camp that holds over 3000 guests.My main duties were making rotas for both outlets, staff/customer complaints as well as profit maximization and stock control.I also had to advertise, interview and hire seasonal staff.I initiated and planned the new installation of a kebab machine, as well as changing opening times to maximize profits.

I was solely in charge of Jacks Patch garden restaurant, with full managerial responsibilities;Staff organisation and performance management e.g. KPIs and disciplinary actions,Marketing, including point of sale and promotions,Health and safety procedures and standards,Recruitment and training of new staff. Attendance to regional meetings and conference calls.

Main duties included - day to day running, staff rotas, ordering and stock, reviews, disciplinary actions, delivering excellence customer service, dealing with issues.

Bachelor Of Arts (Ba), Business Studies, First Class Honours

Activities and Societies: Course Rep CU Jets American football team

Education record

Activities and Societies: Rugby, Football, Drama grades A-C including English and Math's; Business Studies- A, Drama- D, Psychology- D