● Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and the creation of new member programs. ● Developed and implemented daily operations plans such as delivery routes, fleet management, partnership initiatives and promotional strategies. ● Maximized productivity and management systems by establishing specific goals and managing daily operations.● Cultivated strong business relationships with member organizations to… Show more ● Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and the creation of new member programs. ● Developed and implemented daily operations plans such as delivery routes, fleet management, partnership initiatives and promotional strategies. ● Maximized productivity and management systems by establishing specific goals and managing daily operations.● Cultivated strong business relationships with member organizations to increase overall experience, satisfaction and retention rates. ● Devised and deployed online marketing plans with effective SEO, social media and video campaign strategies.● Transformed corporate website and social media platforms to better engage customers and promote sales. ● Handled all aspects of administration and back office managing, documentation and correspondence. ● Oversaw creation and implementation of subsidiary companies, from formation to daily operations. Show less

- Executed core financial processes, including vendor setup and payment, operational expenses, administration of bank accounts and account reconciliations.- Produced Accounts Receivable and Cash Flow reports outlining financial data to assist management with making strategic plans and operational decisions.- Performed banking, business administration and financial tasks to guarantee five-star service for clients. - Managed tracking of 4 offices and headquarters revenue… Show more - Executed core financial processes, including vendor setup and payment, operational expenses, administration of bank accounts and account reconciliations.- Produced Accounts Receivable and Cash Flow reports outlining financial data to assist management with making strategic plans and operational decisions.- Performed banking, business administration and financial tasks to guarantee five-star service for clients. - Managed tracking of 4 offices and headquarters revenue, budgets and expenses.- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities. Managed payroll for an organization of 50 personnel. Show less

- Generated client retention by accurately organizing and executing large-scale government and multi- business events.- Managed administrative logistics of events planning, including budgeting, material preparation, fee collection, event promotion and customer follow-up.- Supported senior leadership by developing status reports on activities related to the planning, scheduling, attendance, inquiries, resourcing and proposal development for various events.- Reduced… Show more - Generated client retention by accurately organizing and executing large-scale government and multi- business events.- Managed administrative logistics of events planning, including budgeting, material preparation, fee collection, event promotion and customer follow-up.- Supported senior leadership by developing status reports on activities related to the planning, scheduling, attendance, inquiries, resourcing and proposal development for various events.- Reduced overhead by taking on more responsibility with creative and administrative projects, such as Letters to the Editor, press releases and daily member publications.- Devised innovative systems of organizing records, member information, publications and reports to maintain order and improve information tracking.- Developed advertising tactics and implemented new solutions for increased member involvement and awareness. Show less

- Collaborated with upper management to implement continuous improvements and exceed store goals. - Exceeded sales quotas and increased profitability through effective sales strategy and business planning. - Maintained records related to sales, returns and inventory availability.- Liaised with customers, recommending specific products and specials in alignment with individual needs, requirements and specifications.

- Managed operational costs by spearheading inventory control and leading shipping department activities as well as setting wage goals.- Improved sales process and tracking with implementation of new point of sale (POS) system.- Managed all aspects of store operations, organization, maintenance and purchasing functions.