Thomas Cooper Email & Phone Number

VA/DE/MD

Norfolk, Virginia Area

Proactively manages customer programs. Plans, Prepares and anticipates customer needs.Reacts with a sense of urgency and delivers customer-centric solutions.Manages customer expectations in regards to sales and service provided.Provides and participates in all market and customer strategies.Manages and coordinates territory DIY’s, product knowledge.

Virginia Beach, Virginia

Primarily responsible for enabling and empowering the store employees to deliver the best possible customer service experienceCreate work schedules and assign team members to service coverage, redeploying when necessary to support cross-department service needsConnects with the team on a daily basis to understand any challenges on the sales floorProvides.

Virginia Beach, Virginia

Continually identified, developed and maintained a quality network of business relationships that served as a recurring source of referrals for new mortgage lending opportunities.Had an established network consisting of Real Estate professionals, Builders, Divorce Attorneys, Financial Planners, CPA's and enhanced those relationships through regular.

Chesapeake, Virginia

Responsible for the overall operation of the store including meeting or exceeding sales objectives, ensuring the staff is satisfied, productive and properly trained and that customers receive outstanding service and responsiveness.Set expectations and communicated regularly with associates on customer satisfaction, safety, goals and training while ensuring.

Suffolk, Virginia

Validated schedule progression and adherence.Worked with team to share feedback and improve planning activities Vendor coaching and performance feedback through schedule and quality recordablesDesign quality, materials management, budget accuracy, and take-off accuracyManaged the customer experience throughout the construction process through close of.