Thomas Craft Email & Phone Number

I am an accomplished dynamic and results-driven manager with a passion for elevating retail operations to new heights. With extensive experience spanning across various aspects of the retail industry, I've consistently excelled in leading teams, implementing growth strategies, and ensuring operational excellence through the experience listed below: - Multi-Store Management: Successfully managed operations across 5+ store locations, overseeing a team of 20+ employees. My leadership extended to all facets of sales and retail operations.- Franchise Project Maven: Led the charge in franchise development, handling crucial components such as Franchise Disclosure Documents (FDD), Standard Operating Procedures (SOP), Employee Operating Procedures (EOP), Trademark management, and HR implementation.- Retail Innovation: Pioneered product research initiatives, crafted Plan-O-Grams, conducted inventory counts, and generated loss reports while leveraging data analytics for informed decision-making.- Operational Excellence: Conducted meticulous store audits, developed policies through Bambee HR, and implemented processes to ensure seamless operations. Proficient in Lightspeed POS and adept at team scheduling and meetings.- Logistics and Inventory Management: Oversaw inventory transfers, ensuring optimal stock levels while minimizing losses.- Talent Acquisition and Development: Spearheaded hiring and interviewing processes, creating comprehensive training materials through Trainuals for employee onboarding and growth.- Business Growth Initiatives: Skilled in negotiating partnerships and identifying investment opportunities, including pro forma creation and investment packet development.- Community Engagement: Established strong relationships with the Chamber of Commerce, ensuring positive community integration with a exceptional strategic planning in consumer retention. - Medical Cannabis Regulatory Compliance: Expertise in work permit licensing, medical dispensary licensing, acquiring zone ordinances, and compliance with industry regulations. Proficient in surveying, blueprint analysis, and sworn attestations.