Thomas D.
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Thomas D. Email & Phone Number

Systems Engineer and Technical Writer at Trident IT Services
Location: York, South Carolina, United States 7 work roles 2 schools
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Current company
Role
Systems Engineer and Technical Writer
Location
York, South Carolina, United States
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Who is Thomas D.? Overview

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Thomas D. is listed as Systems Engineer and Technical Writer at Trident IT Services, a with 4 employees, based in York, South Carolina, United States. AeroLeads shows a matched LinkedIn profile for Thomas D..

Thomas D. previously worked as Systems Engineer/Technical Writer at Trident It Services and Information Technology Coordinator at Kuester Management Group. Thomas D. holds Computer Science from Appalachian State University.

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Trident IT Services

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About Thomas D.

Thomas D. is a Systems Engineer and Technical Writer at Trident IT Services.

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Thomas D.'s current company

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Trident IT Services
Trident It Services
Systems Engineer and Technical Writer
York, SC, US
Employees
4
AeroLeads page
7 roles

Thomas D. work experience

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Information Technology Coordinator

Fort Mill, South Carolina, United States

IT Support: Sole IT coordinator for our 185 communities consisting of over 35,000 homeowners in addition to performing all internal IT related tasks. Website: Worked with board members and the leadership team by creating, developing, and updating neighborhood and workplace websites based off of specific community, board, and employer needs. Familiar with creating and applying end user security/permission groups.Troubleshooting: Aided in fixing issues with devices such as: keyboards, mouses, webcams, docking stations, speakers, routers, personal/enterprise printers, software, browsers, projectors. Comfortable performing, system/device scans, firmware updates, driver updates, and Windows and Mac system updates. Experienced in assisting employees in person and remotely using remote desktop software.Knowledge base development: Implemented a knowledge base library that documents the steps and procedures to our workflows and processes across all of our software platforms. This has allowed for process standardization by having a central point to refer to for all work related processes. Process automation: Consulted with each department to implement process automation via tools such as Microsoft Power Automate, Formstack, and Outlook. Decreased the amount of points for human error and increase department efficiency by reducing labor via reporting. Vendor relations: Worked with our vendors to discuss topics such as; product updates, conflict resolution, process improvement and changes, product expansion options, software education sessions, hardware and software installation, and network configuration.Product consultation: Consulted with the senior leadership team when purchasing items such as: new cables, monitors, laptops, speakers, programs, software license renewal, wireless projection devices, power stations, and more. I prepared and presented reports and cost benefit analysis documents to the leadership team for their final approval.

Oct 2021 - Nov 2024

Deli Clerk

Sunset Beach, North Carolina, United States

In my time as a deli clerk I am responsible for preparing, processing, packaging, and stocking products according to Fresh Foods Standards. Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards.

May 2020 - Oct 2021

Beach Patrol

Sunset Beach, North Carolina, United States

As a member of the beach patrol team it is my job to ensure that all of the rules and town ordinances are being enforced at all times on the beach. In addition, I also respond to any and all emergency situations and help protect all the beach goers and help them in any way possible.

May 2020 - Aug 2020

Produce Associate

Waxhaw, North Carolina, United States

In my time as a produce associate i was responsible for processing/packaging/stocking produce products according to Produce Standards, cleaning work areas, providing customer service unloading stock, and reloading salvage.

May 2019 - Jan 2020

Dining Room Server

11945 Providence Rd, Charlotte, Nc 28277

As a server I assure that residents’ dining experience is of high quality service and enjoyable. I'm responsible for taking resident orders, providing meals, removing used dishes and items from the table, providing residents with beverages and other condiments needed and overall customer service in the dining room. I'm responsible for making sure that the dining room is clean and sanitary after each meal.

Feb 2015 - Aug 2017
2 education records

Thomas D. education

FAQ

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What company does Thomas D. work for?

Thomas D. works for Trident IT Services.

What is Thomas D.'s role at Trident IT Services?

Thomas D. is listed as Systems Engineer and Technical Writer at Trident IT Services.

Where is Thomas D. based?

Thomas D. is based in York, South Carolina, United States while working with Trident IT Services.

What companies has Thomas D. worked for?

Thomas D. has worked for Trident It Services, Kuester Management Group, Publix Super Markets, Town Of Sunset Beach, and Harris Teeter.

How can I contact Thomas D.?

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What schools did Thomas D. attend?

Thomas D. holds Computer Science from Appalachian State University.

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