Thomas D.

Thomas D. Email and Phone Number

Systems Engineer and Technical Writer @ Trident IT Services
York, SC, US
Thomas D.'s Location
York, South Carolina, United States, United States
About Thomas D.

Thomas D. is a Systems Engineer and Technical Writer at Trident IT Services.

Thomas D.'s Current Company Details
Trident IT Services

Trident It Services

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Systems Engineer and Technical Writer
York, SC, US
Employees:
4
Thomas D. Work Experience Details
  • Trident It Services
    Systems Engineer And Technical Writer
    Trident It Services
    York, Sc, Us
  • Trident It Services
    Systems Engineer/Technical Writer
    Trident It Services Dec 2024 - Present
    York, South Carolina, United States
  • Kuester Management Group
    Information Technology Coordinator
    Kuester Management Group Oct 2021 - Nov 2024
    Fort Mill, South Carolina, United States
    IT Support: Sole IT coordinator for our 185 communities consisting of over 35,000 homeowners in addition to performing all internal IT related tasks. Website: Worked with board members and the leadership team by creating, developing, and updating neighborhood and workplace websites based off of specific community, board, and employer needs. Familiar with creating and applying end user security/permission groups.Troubleshooting: Aided in fixing issues with devices such as: keyboards, mouses, webcams, docking stations, speakers, routers, personal/enterprise printers, software, browsers, projectors. Comfortable performing, system/device scans, firmware updates, driver updates, and Windows and Mac system updates. Experienced in assisting employees in person and remotely using remote desktop software.Knowledge base development: Implemented a knowledge base library that documents the steps and procedures to our workflows and processes across all of our software platforms. This has allowed for process standardization by having a central point to refer to for all work related processes. Process automation: Consulted with each department to implement process automation via tools such as Microsoft Power Automate, Formstack, and Outlook. Decreased the amount of points for human error and increase department efficiency by reducing labor via reporting. Vendor relations: Worked with our vendors to discuss topics such as; product updates, conflict resolution, process improvement and changes, product expansion options, software education sessions, hardware and software installation, and network configuration.Product consultation: Consulted with the senior leadership team when purchasing items such as: new cables, monitors, laptops, speakers, programs, software license renewal, wireless projection devices, power stations, and more. I prepared and presented reports and cost benefit analysis documents to the leadership team for their final approval.
  • Publix Super Markets
    Deli Clerk
    Publix Super Markets May 2020 - Oct 2021
    Sunset Beach, North Carolina, United States
    In my time as a deli clerk I am responsible for preparing, processing, packaging, and stocking products according to Fresh Foods Standards. Also responsible for providing customer service, cleaning work areas, unloading stock, and reloading salvage products according to Fresh Foods Standards.
  • Town Of Sunset Beach
    Beach Patrol
    Town Of Sunset Beach May 2020 - Aug 2020
    Sunset Beach, North Carolina, United States
    As a member of the beach patrol team it is my job to ensure that all of the rules and town ordinances are being enforced at all times on the beach. In addition, I also respond to any and all emergency situations and help protect all the beach goers and help them in any way possible.
  • Harris Teeter
    Produce Associate
    Harris Teeter May 2019 - Jan 2020
    Waxhaw, North Carolina, United States
    In my time as a produce associate i was responsible for processing/packaging/stocking produce products according to Produce Standards, cleaning work areas, providing customer service unloading stock, and reloading salvage.
  • Waltonwood Senior Community
    Dining Room Server
    Waltonwood Senior Community Feb 2015 - Aug 2017
    11945 Providence Rd, Charlotte, Nc 28277
    As a server I assure that residents’ dining experience is of high quality service and enjoyable. I'm responsible for taking resident orders, providing meals, removing used dishes and items from the table, providing residents with beverages and other condiments needed and overall customer service in the dining room. I'm responsible for making sure that the dining room is clean and sanitary after each meal.

Thomas D. Education Details

Frequently Asked Questions about Thomas D.

What company does Thomas D. work for?

Thomas D. works for Trident It Services

What is Thomas D.'s role at the current company?

Thomas D.'s current role is Systems Engineer and Technical Writer.

What schools did Thomas D. attend?

Thomas D. attended Appalachian State University, Central Piedmont Community College.

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