Thomas Dever

Thomas Dever Email and Phone Number

Director of Delivery Services @ SpinSci Technologies LLC
Roseburg, OR, US
Thomas Dever's Location
Roseburg, Oregon, United States, United States
Thomas Dever's Contact Details
About Thomas Dever

Thomas Dever is a Director of Delivery Services at SpinSci Technologies LLC. He possess expertise in voip, avaya, telephony, managed services, unified communications and 44 more skills. Colleagues describe him as "Tom has been my manager for over two years now with Arrow Systems Integration and we are now moving over with ConvergeOne. I have been working in the call center technology arena for private companies and firms who offer call center integration services such as Price Waterhouse, Quest Diagnostics, Comcast and now ArrowSI/ConvergeOne. And I can easily say that Tom has been the most outstanding manager I have had the pleasure of working with over my 30 year career. Tom has that unique ability to balance the needs of the customer and the needs of his staff. He provides the proper amount of latitude for employees to get the job done, while at the same time being firm and making sure the customer's needs are met. He also extremely fair and consistent in his leadership methodology, and what makes him special is his high level of integrity and sincere interest in the well being of his employees and always making sure they attain the proper work/life balance. In addition to his exceptional leadership ability, he is also extremely technical and understands many aspects of call center technology including in-depth knowledge of many Avaya products. " and "Tom Dever is one of the most personable technology professionals that I have ever had the privilege to work with. Possessing the key ability to listen and process key points, problems and opportunities and then turn around and present technology and application options that are relevant to customer concerns is a key ability as a solution professional and Tom excels in this skill set. In addition Tom performs with the highest level of integrity and professionalism of anyone I have worked with in my over two decades of IT experience."

Thomas Dever's Current Company Details
SpinSci Technologies LLC

Spinsci Technologies Llc

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Director of Delivery Services
Roseburg, OR, US
Website:
spinsci.com
Employees:
139
Thomas Dever Work Experience Details
  • Spinsci Technologies Llc
    Director Of Delivery Services
    Spinsci Technologies Llc
    Roseburg, Or, Us
    View
  • Convergeone
    Director Of Conversational Ai Development
    Convergeone Jun 2022 - Present
    As the Director of AI development I am charged with overseeing the development, implementation, and management of artificial intelligence (AI) initiatives. I have the pleasure of leading teams of data scientists, engineers, and software developers in creating AI-powered solutions that can optimize business processes, enhance customer experiences, and drive innovation. I work closely with other senior leaders and clients to identify areas where AI can create value, develop strategies for integrating AI into existing operations, and ensure that ethical and responsible practices are being followed. Additionally, I keep up-to-date with emerging trends and technologies in the AI field, and ensure that the organization stays at the forefront of AI development.
    View
  • Convergeone
    Director Advanced Services
    Convergeone Jun 2018 - Jun 2022
    United States
    Director of a talented group of Customer Experience professionals who focus on implementing world class communication solutions. In addition to day to day management and growth of this team, my focus is on value add solution building that help merge the clients business objectives with world class applications ConvergeOne is a recognized leader in the integration of communication solutions and CRM applications that impact Customer Experiences Centers that include inbound, outbound, multimedia, self service and blended environment scenarios.
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  • Arrow Si
    Director Professional Services
    Arrow Si Jan 2014 - Present
    Usa
    I have the privilege of managing a talented group of professionals who focus on implementing world class contact centers. In addition to day to day management and growth of this team, my focus is on vendor management/relationship building of 3rd party applications that seamlessly interface with the Avaya contact center to enhance the productivity, profitability and functionality that aid in providing best of class sales and service centers. Arrow SI is a recognized leader in the design and implementation of contact centers that include inbound, outbound, multimedia, self service and blended environment scenarios.
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  • Arrow S3
    Solutions Architect
    Arrow S3 Jul 2005 - Jan 2014
    Eugene Oregon
    Highly motivated, versatile and results-oriented Sales Engineer Professional with 18 years experience. Focused on advaced applications in the Contact Center and Unfied Applicaitons space. Enjoy talking to enterprises on how technology can enhance their work flow and impact their profitability.
  • Cross Telecom
    National Account Manager
    Cross Telecom Aug 2004 - Sep 2006
    Senior Account Management with an emphasis on VOIP technology and application selling.
  • Douglas Fastnet
    Director Of Sales
    Douglas Fastnet Apr 2002 - Aug 2004
    Coordinated the sales and marketing efforts of a progressive ISP that provides data and broadband connectivity to Douglas County. Advanced the sales revenues from a 5 year profitability model to a 2 ½ year model. Developed a marketing campaign to attract a broad spectrum of consumer and residential accounts. Managed the profit/loss statement from marketing perspective and set revenue expectations on a one three and five year time line.

Thomas Dever Skills

Voip Avaya Telephony Managed Services Unified Communications Contact Centers Sip Solution Selling Ip Professional Services Ivr Telecommunications Cti Acd Sip Trunking Cloud Computing Sales Engineering Call Centers Wireless Saas Mpls Pre Sales Data Center Avaya Technologies Avaya Products Voice Over Ip Selling Lan Wan Network Architecture Channel Partners Session Initiation Protocol Unified Messaging H.323 Wan Telepresence Lync Ethernet Isdn Video Conferencing T1 Solutions Marketing Voice Mail Cisco Technologies Hosted Services Ip Pbx Switches Tdm Call Logging Internet Protocol

Thomas Dever Education Details

  • California Missionary Baptist Institute
    California Missionary Baptist Institute
    Theology

Frequently Asked Questions about Thomas Dever

What company does Thomas Dever work for?

Thomas Dever works for Spinsci Technologies Llc

What is Thomas Dever's role at the current company?

Thomas Dever's current role is Director of Delivery Services.

What is Thomas Dever's email address?

Thomas Dever's email address is td****@****com.com

What is Thomas Dever's direct phone number?

Thomas Dever's direct phone number is +154181*****

What schools did Thomas Dever attend?

Thomas Dever attended California Missionary Baptist Institute.

What are some of Thomas Dever's interests?

Thomas Dever has interest in Golf, Family And Church, Tennis.

What skills is Thomas Dever known for?

Thomas Dever has skills like Voip, Avaya, Telephony, Managed Services, Unified Communications, Contact Centers, Sip, Solution Selling, Ip, Professional Services, Ivr, Telecommunications.

Who are Thomas Dever's colleagues?

Thomas Dever's colleagues are Deepthi P, Neeraja Kamineni, Lokesh Bibinagar, Sahithya Panuganti, Rishi Potharaj, Pradeep S, Adnan Khan.

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