Thomas Dever Email & Phone Number

Roseburg, Or, Us

As the Director of AI development I am charged with overseeing the development, implementation, and management of artificial intelligence (AI) initiatives. I have the pleasure of leading teams of data scientists, engineers, and software developers in creating AI-powered solutions that can optimize business processes, enhance customer experiences, and drive innovation. I work closely with other senior leaders and clients to identify areas where AI can create value, develop strategies for integrating AI into existing operations, and ensure that ethical and responsible practices are being followed. Additionally, I keep up-to-date with emerging trends and technologies in the AI field, and ensure that the organization stays at the forefront of AI development.

United States

Director of a talented group of Customer Experience professionals who focus on implementing world class communication solutions. In addition to day to day management and growth of this team, my focus is on value add solution building that help merge the clients business objectives with world class applications ConvergeOne is a recognized leader in the integration of communication solutions and CRM applications that impact Customer Experiences Centers that include inbound, outbound, multimedia, self service and blended environment scenarios.

Usa

I have the privilege of managing a talented group of professionals who focus on implementing world class contact centers. In addition to day to day management and growth of this team, my focus is on vendor management/relationship building of 3rd party applications that seamlessly interface with the Avaya contact center to enhance the productivity, profitability and functionality that aid in providing best of class sales and service centers. Arrow SI is a recognized leader in the design and implementation of contact centers that include inbound, outbound, multimedia, self service and blended environment scenarios.

Eugene Oregon

Highly motivated, versatile and results-oriented Sales Engineer Professional with 18 years experience. Focused on advaced applications in the Contact Center and Unfied Applicaitons space. Enjoy talking to enterprises on how technology can enhance their work flow and impact their profitability.

Senior Account Management with an emphasis on VOIP technology and application selling.

Coordinated the sales and marketing efforts of a progressive ISP that provides data and broadband connectivity to Douglas County. Advanced the sales revenues from a 5 year profitability model to a 2 ½ year model. Developed a marketing campaign to attract a broad spectrum of consumer and residential accounts. Managed the profit/loss statement from marketing perspective and set revenue expectations on a one three and five year time line.