Thomas D.
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Thomas D. Email & Phone Number

Incident Manager and Technical Analyst at Scalepoint
Location: Copenhagen, Capital Region Of Denmark, Denmark 13 work roles 2 schools
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Current company
Role
Incident Manager and Technical Analyst
Location
Copenhagen, Capital Region Of Denmark, Denmark
Company size

Who is Thomas D.? Overview

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Quick answer

Thomas D. is listed as Incident Manager and Technical Analyst at Scalepoint, a company with 151 employees, based in Copenhagen, Capital Region Of Denmark, Denmark. AeroLeads shows a matched LinkedIn profile for Thomas D..

Thomas D. previously worked as Team Lead, Service Desk & Incident Management at Scalepoint Technologies and Technical Support Agent / Incident manager at Scalepoint Technologies. Thomas D. holds Bachelor'S Degree from Kea - Københavns Erhvervsakademi.

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Email format at Scalepoint

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Scalepoint

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Profile bio

About Thomas D.

I assist insurance companies personal navigating to achieve by bla blaI collaborate with What makes me/Scalepoint different is When we enter into collaborationContact me here

Current workplace

Thomas D.'s current company

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Scalepoint
Scalepoint
Incident Manager and Technical Analyst
Copenhagen, DK
Website
Employees
151
AeroLeads page
13 roles · 21 years

Thomas D. work experience

A career timeline built from the work history available for this profile.

Incident Manager And Technical Analyst

Copenhagen, DK

Team Lead, Service Desk & Incident Management

Current

Copenhagen, Capital Region, Denmark

Aug 2023 - Present

Technical Support Agent / Incident Manager

Copenhagen, Capital Region, Denmark

Mar 2021 - Dec 2023

Technical Support

Copenhagen Area, Denmark

Daily technical support for Free and Paying customers. Using tools such as Logmein Rescue we do remote fixes and installations of new products and hardware on behalf of our customers always with the goal of creating the happiest customers in the world.

May 2017 - Feb 2021

Writer

Copenhagen Area, Denmark

Responsible for writing news articles, reviews and impressions of games and gadgets, typically by doing translations from English to Danish, whilst incorporating SEO to increase site impressions.- Went to Bergsalas office in Sweden to provide coverage for the Nintendo Switch prior to its release in March 2017.

Feb 2017 - Sep 2017

Cash Allocation/Application & Debt Collection

Shell Business Service Centre Glasgow

Responsible for company asset migration, during divestment of Shells card business in Denmark. In that period, I was responsible for:- Debt collection- Cash allocation/application. Through my worked i gained competencies in:- Salesforce, where i had main responsibilities for developing competencies within my team.- SAP: where all daily revenue activities.

May 2014 - Nov 2016

Technical Support

Ibm

Glasgow, United Kingdom

Responsible for technical support for Xerox business clients in Denmark. In that period, I was responsible for:- Handling inbound customer calls. - Placing orders on consumables or service technicians when needed.Through my worked i gained competencies in:- Setting up and troubleshooting networks, through thorough IBM training.- Troubleshooting high end.

Sep 2013 - May 2014

Salgsassistent

Copenhagen

Responsible for daily in store activities such as:- Sales and customer service. - Maintaining storefront and facing to uphold Apple Premium reseller certification.- Specialist in photography and video editing software. Through my worked i gained competencies in:- Customer service- and satisfaction, through my excellent communication skill set.- Problem.

May 2011 - Jun 2013

Internship

Linnésgade 20A, Copenhagen

Company specialising in Pop-up events centered around fine dining.My primary responsibility was to set up a rental business around photostudio connected to the Silver.Spoon office in the center of Copenhagen and responsible for providing photo- and video coverage of Silver.Spoon events.

Jan 2013 - Apr 2013

Crew

N-Club.Dk

Responsibilities for writing news articles, reviews and impressions. Also the crew hosted yearly meetup-events and gatherings such as N-club Live and at various Nintendo product releases.Personally Competencies:- Involved in planning and execution Copnenhagen eSport Challenge in Tivoli in 2009.- Did photography and helped make sure tournaments ran.

2005 - 2012 ~7 yrs

Internship

Nordhavn

Responsible for producing a “Behind the Visual Effects” documentary for SlowmotionFX. The company was involved with the final degree movie “Junk Love”, from the Danish Film School. A Science Fiction film that had gathered international recognition due to its status as a “high budget” production from a film school.Personally Competencies:- Performing.

Feb 2011 - Apr 2011

Tutor

My responsibilities included:- supporting international students regarding their stay in Denmark - Maintaining the schools café and plan social- and creative events for students.Competencies I gained:- Learned to connect and communicated with a wide range of nationalities.- Doing presentations for an international audience, through several photography and.

2010 - 2011 ~1 yr

Sales Consultant

Responsible for daily in activities such as:- Sales and customer service.- Maintaining facing on area of expertise and responsibility.- Opening and closing routines, with a junior manager position.Through my worked i gained competencies in:- Communicating with a broad range of private customers as well as small business owners.- Performing and delivering.

Aug 2007 - Aug 2009
Team & coworkers

Colleagues at Scalepoint

Other employees you can reach at scalepoint.com. View company contacts for 151 employees →

2 education records

Thomas D. education

FAQ

Frequently asked questions about Thomas D.

Quick answers generated from the profile data available on this page.

What company does Thomas D. work for?

Thomas D. works for Scalepoint.

What is Thomas D.'s role at Scalepoint?

Thomas D. is listed as Incident Manager and Technical Analyst at Scalepoint.

Where is Thomas D. based?

Thomas D. is based in Copenhagen, Capital Region Of Denmark, Denmark while working with Scalepoint.

What companies has Thomas D. worked for?

Thomas D. has worked for Scalepoint, Scalepoint Technologies, Elgiganten A/S, Pixel.Tv, and Shell.

Who are Thomas D.'s colleagues at Scalepoint?

Thomas D.'s colleagues at Scalepoint include Mads Nikolaj Bigum Nielsen, Camilla Andie Christoffersen, Henriette Rønneberg, Paweł Bąk, and Yevheniia Zhuravel.

How can I contact Thomas D.?

You can use AeroLeads to view verified contact signals for Thomas D. at Scalepoint, including work email, phone, and LinkedIn data when available.

What schools did Thomas D. attend?

Thomas D. holds Bachelor'S Degree from Kea - Københavns Erhvervsakademi.

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