Chief Learning Officer
In my role as CLO, I introduced policies, programs and technology solutions that mobilized the enterprise as a learning environment to accelerate the development of PwC’s partners and staff. Notable achievements include:• developing a team-based learning framework with a philosophy, mindset and reusable routines designed to accelerate development and advance trust and collaboration while at work; • redesigning the US onboarding approach, which has become the world-wide standard for the PwC global network of firms;• establishing the Evaluations and Assessment team to introduce the use of predicative analytics, impact studies and testing;• introducing a course test out option to better target learning investments for our people and the firm; • establishing the Educational Methods team to advance faculty development and instructional design across a range of modalities;• establishing the Leadership Coaching Center of Excellence.