Thomas Fair Email & Phone Number

Tallahassee, FL, US

Florida, United States

• Consulted with various agencies, non-profits and organizations on how to improve outcomes for At-Risk youth.
• Continuously developed advocacy groups in various locations consisting of professional alumni of the foster care and the juvenile justice system to focus on reform and implementation.
• Sit on a variety statewide and national committees offering insight regarding rule making, transition planning, procedures, and topics surrounding youth of the foster care and juvenile justice system.
• Established and maintained relationships with various organizations and political representatives throughout the country and utilized those relationships to strategically enhance the mission of the agencies we worked.
• Developed a program which works with At-Risk youth in the state of Florida to find employment.
• Designed and operated transitional living houses which focuses on assisting foster youth in becoming stable/independent adults.Accomplishments: Assisted in passing and expanding the CS/SB 644: Juvenile Civil Citation.

Remote

Oversaw teams and a staff base of up to 200 full-time remote employees on the Bank of America Project within the CSR, Fraud and RISK Departments for COVID Unemployment Relief prepaid cards.Developed, coached, and retained high-performance leaders, empowering them to elevate their level of responsibility, span of control, and performance.

Tallahassee, Florida

• Designed and managed an intuitive web application which met the need of the state of Florida providing youth in out of home care and their caregiver’s instant access to records, statewide/community resources and.
• Assisted in lobbying efforts on a yearly basis at the Florida State Legislaturewhich resulted in continuous funding being allocated to implement this programacross the state with no charge from the CBC’s.
• Successful in connecting with document management systems at various agencies to streamline business processes and eliminate redundancies causing an improvement of time and efficiency in our implementation process by 75%
• Resolved recurring customer access issues by re-designing key processes of the program, thereby decreasing inbound helpdesk traffic by 80%
• Developed all curriculum for training users on the My JumpVault product and then administered training to various user groups with an overall satisfaction rating of 97.5%
• Served as the central point of communication between the project team, management, clients and any other stakeholder of a project.

Tallahassee, Florida Area

Oversaw implementation of the My JumpVault product as a pilot project for this client

Tallahassee, Florida Area

• Provided sales, marketing services, and promotions for Products, Political Candidates, Organizations, Artist, Events, Venues & anything that may require attention from the public or certain demographic on a National.
• Handled all aspects for training, scheduling, and paying for a staff base of 40 employees
• Assisted in writing a 30 page employee manual for all staff
• Expanded the scope of services we offered which resulted in over a 500% growth in business throughout my tenure.
• Developed and deepened professional relationships with vendors, negotiatedcontracts and monitored performance.
• Managed the production of marketing materials

Business Administration, Management And Operations

Education record

Activities and Societies: Fostering Achievement Fellowship program, Black Male Achievers