Thomas Fitzgibbon

Thomas Fitzgibbon Email and Phone Number

Head of Commercial Servicing - SVP at KeyBank @ KeyBank
cleveland, ohio, united states
Thomas Fitzgibbon's Location
Buffalo, New York, United States, United States
About Thomas Fitzgibbon

Accomplished senior manager with over 25 years of finance industry leadership experience. Diverse leadership experience includes senior management expertise in Commercial servicing, sales strategy, operations management, default servicing (digital and traditional), collateral remarketing, product and sales team management, analytics/ financial modeling, system programming (VBA, SAS, etc.)), process improvement and project management. Product experience includes Residential Mortgages (FHLMC, FNMA, HUD, GNMA), Consumer Loans, Leases and Lines, Commercial Loans and Lines and FDIC Loss Share assets. Primary goal to ascend into a COO position within the banking and finance industry.Specialties: Business line, digital and traditional outreach strategies, sales and operational department management, generating revenue and net income growth, financial analysis and modeling, budget and planning, project management, leading change, continuous improvement/ optimization, Automation, AI and providing strategic direction/ leadership.

Thomas Fitzgibbon's Current Company Details
KeyBank

Keybank

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Head of Commercial Servicing - SVP at KeyBank
cleveland, ohio, united states
Website:
key.com
Employees:
14557
Thomas Fitzgibbon Work Experience Details
  • Keybank
    Head Of Commercial Servicing - Svp
    Keybank Jan 2023 - Present
    Buffalo, New York, United States
  • Keybank
    Svp - Director - Default Management
    Keybank Apr 2019 - Jan 2023
    Buffalo, New York
  • Keybank
    Senior Manager - Default Services - Collections & Recovery
    Keybank Feb 2018 - Apr 2019
    Buffalo, New York
  • Key Corporate & Commercial Bank
    Senior Manager - Consumer And Commercial Default Serviçing
    Key Corporate & Commercial Bank Jun 2017 - Apr 2019
    Amherst, Ny
  • Fiserv
    Director Of Operations
    Fiserv Feb 2016 - Jun 2017
    Amherst, Ny
    Direct strategy and operation execution for a large financial services BPO operation supporting top automobile finance companies and large US banks. Continuously drive operational efficiencies and process improvements by leading various lean six sigma initiatives and technology projects. Successfully expanded operations domestically and abroad to build scale for future growth. Heavy focus on driving employee engagement for 150+ associates under management. Delivered strong results - improving service delivery SLAs and improving client satisfaction.
  • M&T Bank
    Manager - Retail Banking Sales Strategy & Support
    M&T Bank Jul 2013 - Feb 2016
    Buffalo/Niagara, New York Area
    Provided strategic direction of sales process, sales skill training/ development and support for the Retail Branch network. Leadership of a diverse team of senior professionals that drive optimization strategies to improve productivity, operational efficiency and process consistency across the bank footprint.
  • M&T Bank
    Strategic Analytics & Loss Mitigation Manager
    M&T Bank Jan 2010 - Jul 2013
    Buffalo/Niagara, New York Area
    Senior manager within Default Servicing, reports directly to SVP of Default Servicing. Manage strategic direction and finance operations for Default Servicing Division. Operational teams / functions managed include Loss Mitigation, Bank Owned Property (REO) disposition, Default Accounting, Reporting/ Modeling, Process Improvement, System Programming and Project Management. Products supported include Residential Mortgages (FHLMC, FNMA, HUD, GNMA), Consumer Loans and Lines, Small Business/ Commercial Loans and Lines and FDIC Loss Share assets. Managed combine team of 100+ professionals and multiple vendor relationships.
  • M&T Bank
    Senior Product Manager - Indirect Lending - Marine & Rv Finance
    M&T Bank 2005 - 2010
    Buffalo/Niagara, New York Area
    Managed a large loan origination business. Responsibilities include product design, pricing, promotion, delivery as well as P&L management. Managed analyst staff.
  • M&T Bank
    Senior Business Analyst
    M&T Bank 2004 - 2005
    Supported profit center business unit in daily and ad hoc reporting needs as well as developed and implemented complex financial models to forecast product volumes and profitability. Also managed high level projects related to the supported business lines.
  • M&T Bank
    Operations Manager
    M&T Bank 2002 - 2004
    Buffalo/Niagara, New York Area
    Managed collections, insurance filings, & collateral remarketing functions. Managed a team of 20+.
  • M&T Bank
    Management Trainee
    M&T Bank 2001 - 2002
    Completed a comprehensive management development program
  • Bryant & Stratton College
    Associate Professor
    Bryant & Stratton College 2004 - 2006
    Professor for economics, general business and tax accounting courses.

Thomas Fitzgibbon Skills

Loans Banking Financial Modeling Financial Analysis Risk Management Finance Management Business Analysis Portfolio Management Leadership Credit Commercial Lending Retail Banking Product Management Loss Mitigation Analytics Change Management Mortgage Lending Marketing Strategy Customer Insight Commercial Banking Budgets Credit Risk Green Belt Operations Management Sales Management Valuation Modeling Public Speaking Financial Risk Process Improvement Strategic Planning Strategy Sas Access Coaching Spss Revenue Analysis Six Sigma Sales Customer Service Project Management Statistics Consumer Insights Leadership Development Revenue Management Budget Management Credit Analysis Business Development Team Building Product Development

Thomas Fitzgibbon Education Details

Frequently Asked Questions about Thomas Fitzgibbon

What company does Thomas Fitzgibbon work for?

Thomas Fitzgibbon works for Keybank

What is Thomas Fitzgibbon's role at the current company?

Thomas Fitzgibbon's current role is Head of Commercial Servicing - SVP at KeyBank.

What is Thomas Fitzgibbon's email address?

Thomas Fitzgibbon's email address is tj****@****aol.com

What is Thomas Fitzgibbon's direct phone number?

Thomas Fitzgibbon's direct phone number is +171687*****

What schools did Thomas Fitzgibbon attend?

Thomas Fitzgibbon attended Cba Executive Banking School, Medaille College, Buffalo State University.

What skills is Thomas Fitzgibbon known for?

Thomas Fitzgibbon has skills like Loans, Banking, Financial Modeling, Financial Analysis, Risk Management, Finance, Management, Business Analysis, Portfolio Management, Leadership, Credit, Commercial Lending.

Who are Thomas Fitzgibbon's colleagues?

Thomas Fitzgibbon's colleagues are Kel Acera, Janet Waddell-Damm, Maureen Mason, Mai Lee, Ross Valentine, Matthew Zavodnik, Cams, Sara Fay.

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