Thomas Gandia Email & Phone Number

Varsovie, Mazovie, Pologne

Warsaw, Mazowieckie, Poland

• Maintain the system health, reviewing customer SLAs and conduct review meeting with customers, keeping a track of consumption and reporting to both internal and external stakeholders Contribute towards renewals and.
• Produce and deliver monthly SLA reports to customers, present solution KPIs in Executive based review calls Ensure adherence to SaaS policies and procedures
• Escalation management and identifying customer success plans Regular customer connects to review system health and open cases Monitor and report consumption and adoption metrics Maintain customer relationship and.

Varsovie, Voïvodie De Mazovie, Pologne

Varsovie, Voïvodie De Mazovie, Pologne

Warszawa (Poland)

-Develop strong customer relationships that enable MicroStrategy to become a trusted advisor to MicroStrategy's customers-Provide business acumen for customers and strive to understand the business problem we are solving in order to best manage the evolution of the solution and exceed customer expectations-Developing strong technical understanding of all.

Warsaw, Masovian District, Poland

Warszawa (Poland)

Warsaw, Masovian District, Poland

• Email/phone correspondence with customers
• Control and debriefing of tickets in customer service systems
• Remote technical support for customers
• Creation of service reports for customer and a superior
• Support and cooperation with other service desks
• Monitoring of project mailbox and requests queue

Warsaw, Masovian District, Poland

Under the supervision of Dr. n. Med. Michal Mikula (Insitute of Oncology - Marie Curie z Warszawa) and Pr. dr. hab. Jolanta Jura (Jagiellonian University)Collaboration - Analysis of genes interestingly upregulated and downregulated in Caki-1 cells (Clear cell renal cell carcinoma - Kidney carcinoma cells) after MCPIP-1 induction using the NGS.

Warsaw, Masovian District, Poland

Private french language teacher

Faculty Of Biophysics, Biochemistry And Biotechnology

General biochemistry department, under the supervision of Prof. Jolanta Jura Interaction of MCPIP with TRAF6 & TRAF2 in the NF-kB pathway: The research generally focuses on degradation (polyubiquitination) of TRAF6 & TRAF2 proteins, triggered by MCPIP in the NF-kB pathway resulting in the downregulation response of the latter.+ Study of the lncRNA.

Faculty Of Biophysics, Biochemistry And Biotechnology

Biophysics department, under the supervision of Dr. Martyna ElasTreatment of medullary breast adenocarcinoma using proton beam and X-ray radiation: Study of melanoma (OMM, BLM) & adenocarcinoma cells (E 0771) following a sublethal dose of proton beam & X rays radiation proliferation, cell death, DNA repair etc. for antioncogenic purposes.

Faculty Of Biophysics, Biochemistry And Biotechnology

Microbiology department, under the supervision of Pr. Jan PotempaProteolytic enzymes of Porphyromonas gingivalis: Degradation of collagen by Porphyromonas Gingivalis due to collagenase enzymes produced by this species (Peridontal diseases).

Institute Of Neurosciences Of Montpellier

INSERM, under the care of Dr. Nicolas TricaudMolecular mechanisms of myelination/demyelination and gene therapy approaches in peripheral nerves: First integration in a research team and first approach to animal’s laboratory research.

Master Of Science (Msc) In Molecular Biotechnology, Medical Biotechnoloy - Biochemistry

Activities and Societies: Zakopane winter school 2015 - Participant

Bachelor Of Science (Bsc) In Biology, Biotechnology - Microbiology

Activities and Societies: Swimming team

Bachelor Of Arts (B.A.) In Art History And Archeology, Art History

Optional course : Sports (Swimming)