Thomas Geraets Email & Phone Number

United States

• Demonstrate expertise in information security: Stay up-to-date with information security topics, trends, and standards.• Process improvement: Contribute to the development of new processes and procedures to enhance audits and assessments.• Audit management: Oversee and conduct Information Security Audits and Microsoft 365 Hardening Assessments, covering policies, procedures, controls, and industry best practices. Prepare comprehensive draft and final reports for clients.

United States

• Provide internal and external support for TRAC software.• Consistently apply deductive problem-solving skills to investigate and resolve a wide range of situations.• Assist users with account creations, opportunities, service renewals, and technical support.• Serve as a mentor for the client services department internship.• Collaborate closely with the development team to enhance the intuitiveness, deployment process, and supportability of SBSs’ software.

United States

• First Point of Contact for Sanford Technology End-Users:• Provided prompt resolutions and delivered excellent customer service to both internal and external users.• Managed user accounts in Active Directory, ensuring correct access to systems, applications, and other resources.• Diagnosed and resolved technical hardware and software issues.

United States

• Responsible for warehouse duties such as physical loading, unloading, and sorting of packages• Handled the scanning of received packages with a barcode scanner• Utilized computer skills to create labels and set up scanners during set up and shut down• Ensured procedures for prompt exiting of package crates to the airport for a timely departure were followed

United States

• Assisted members with access to accounts and other financial applications• Served as the first contact with customers who needed technical and operational assistance• New user support, testing, and documentation• While in the internship, was introduced to many new devices, functions, and duties of the IT team

United States

• Operations internship who assisted with maintenance at the ethanol plant• Assisted operations technicians with their day-to-day services• Maintained and ensured plant continued working properly• Maintained healthy and safe work environment utilizing proper PPEs

United States

• Managed inventory on chemicals and corn/soybean seeds• Delivered seed, fertilizer, and pesticides to clients• Communicated with clients and applicators for distribution of fertilizers and pesticides in fields• Maintained gathering and disbursment of corn and soybeans for clients

United States

• Operated 50-Ton dump truck to move product from plant to rail cars• Preformed maintenance on the quarry plant to ensure wear was maintained and replaced• Operated the 50-ton water truck for dust control and vision control

United States

• Maintained baseball fields, city property lawns, and city property waste

Bachelor'S Degree, Cybersecurity

Activities and Societies: Omega Nu Lambda National Honor Society

Associate'S Degree, Network And System Administration/Administrator

Diploma, Computer Technician

Agribusiness/Agricultural Business Operations

Business Administration And Management, General

Student Athlete for two (2) years

High School Diploma