Thomas Geraets Email & Phone Number

United States

• Demonstrate expertise in information security: Stay up-to-date with information security topics, trends, and standards.
• Process improvement: Contribute to the development of new processes and procedures to enhance audits and assessments.
• Audit management: Oversee and conduct Information Security Audits and Microsoft 365 Hardening Assessments, covering policies, procedures, controls, and industry best practices. Prepare comprehensive draft and final.

United States

• Provide internal and external support for TRAC software.
• Consistently apply deductive problem-solving skills to investigate and resolve a wide range of situations.
• Assist users with account creations, opportunities, service renewals, and technical support.
• Serve as a mentor for the client services department internship.
• Collaborate closely with the development team to enhance the intuitiveness, deployment process, and supportability of SBSs’ software.

United States

• First Point of Contact for Sanford Technology End-Users:
• Provided prompt resolutions and delivered excellent customer service to both internal and external users.
• Managed user accounts in Active Directory, ensuring correct access to systems, applications, and other resources.
• Diagnosed and resolved technical hardware and software issues.

United States

• Responsible for warehouse duties such as physical loading, unloading, and sorting of packages
• Handled the scanning of received packages with a barcode scanner
• Utilized computer skills to create labels and set up scanners during set up and shut down
• Ensured procedures for prompt exiting of package crates to the airport for a timely departure were followed

United States

• Assisted members with access to accounts and other financial applications
• Served as the first contact with customers who needed technical and operational assistance
• New user support, testing, and documentation
• While in the internship, was introduced to many new devices, functions, and duties of the IT team

United States

• Operations internship who assisted with maintenance at the ethanol plant
• Assisted operations technicians with their day-to-day services
• Maintained and ensured plant continued working properly
• Maintained healthy and safe work environment utilizing proper PPEs

United States

• Managed inventory on chemicals and corn/soybean seeds
• Delivered seed, fertilizer, and pesticides to clients
• Communicated with clients and applicators for distribution of fertilizers and pesticides in fields
• Maintained gathering and disbursment of corn and soybeans for clients

United States

• Operated 50-Ton dump truck to move product from plant to rail cars
• Preformed maintenance on the quarry plant to ensure wear was maintained and replaced
• Operated the 50-ton water truck for dust control and vision control

United States

• Maintained baseball fields, city property lawns, and city property waste

Bachelor'S Degree, Cybersecurity

Activities and Societies: Omega Nu Lambda National Honor Society

Associate'S Degree, Network And System Administration/Administrator

Diploma, Computer Technician

Agribusiness/Agricultural Business Operations

Business Administration And Management, General

Student Athlete for two (2) years

High School Diploma