I have many successful years of industry experience in the manufacturing of consumer goods, most recently in the financial sector OEM and commercial Heating, Ventilating, and Air Conditioning. During my career, I have performed duties ranging from mechanical design of refrigerators to managing 29 employees in technical support. These experiences have allowed me to build and develop key, soft and hard skills, necessary to generate revenue growth, reduce operating costs, improve employee productivity, enhance quality of products, and attain the highest levels of customer satisfaction.Some of the key skills that have contributed to my success are my ability to perform cross-functional team management, design complex products, manage multiple projects, technical sales support, and train customers. I am also considered to be a detail oriented problem solver with excellent oral and written communication skills. I consider myself to be an extremely hard worker with a history of exceeding or never missing deadlines. Lastly, I have had success using facts and diplomacy to create positive change with each organization I have been fortunate enough to work for. Key Competencies:Multi-Functional Team ManagementCustomer Service & SupportData Analysis & ReportsDesign EngineeringProduct Development & ManagementQuality AssuranceTechnical Sales Support & TrainingPublic RelationsR&D EngineeringProject Planning & ManagementProduct ApplicationsRFP’s & RFQ’sProcess & Procedure DevelopmentContinuous ImprovementMentoring for successMs Office SuiteOrganizational Design & Development Competitor ResearchVisioSmartsheetSharePointJIRA Service Desk/Manager Customer touchpointCollateral Material DevelopmentContract & Agreement NegotiationsVendor Selection & RelationsPricing, Forecasting & ModelingProblem SolverCommunicatorDetail OrientedAnalyticalTeam BuilderMotivatorNegotiatorResults DrivenInterpersonalAdaptableOrganizedContact Info: jtgibsonjr@gmail.com