Thomas Giles

Thomas Giles Email and Phone Number

Service Writer - Network Administrator - Systems Administrator - Digital Forensics Investigator @ California Custom
Redding, CA, US
Thomas Giles's Location
Redding, California, United States, United States
About Thomas Giles

Highly efficient and detail-oriented CyberSecurity Systems Analyst, who thrives in fast-paced environments. Organized with an analytical mindset and dedication to continual education and self-development.

Thomas Giles's Current Company Details
California Custom

California Custom

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Service Writer - Network Administrator - Systems Administrator - Digital Forensics Investigator
Redding, CA, US
Thomas Giles Work Experience Details
  • California Custom
    Service Writer - Network Administrator - Systems Administrator - Digital Forensics Investigator
    California Custom
    Redding, Ca, Us
  • Apple
    Cybersecurity Assessor
    Apple Jun 2022 - Sep 2023
    Redding, California Area
    Analyze network diagrams & vulnerability reportsManage Redseal server and network device configsMacOS Security Compliance Project (mSCP)Microsoft Security Compliance Toolkit projectDevelop Cybersecurity Assessment projectVulnerability Management reporting project Create custom Powershell scriptsProject ManagementResearch new Cybersecurity tools and frameworksReview supplier network environment for threats and exploitsTechnical document writer for internal employees and Global suppliersReview Palo Alto/Cisco ASA/Cisco Meraki/CheckPoint/Fortigate FWs/Routers/Switches for CCSR complianceDevelop Log Management and Security project Create Fully Remote Digital Assessment FrameworkCreate Globally used Security Frameworks Assist in Chime & VXI Strategic PartnershipJamf ProJamf ProtectQuipWrikeUpguardRedseal serverNmapNessusBomgarBurpsuite Filemaker proAssist Science - used to diagnose mobile devices for issuesmSCP mSCTMitre Atta&kCisco JabberCustom Powershell scriptsProject Management
  • Maston & Isom Technology Consulting
    Cybersecurity Systems Analyst
    Maston & Isom Technology Consulting Mar 2021 - Nov 2021
    Redding, California Area
    Review and remediate Qualys Vulnerability scan findings Resolved infected systems and compromised emailManage and support Barracuda backups and issuesProvide server and VMware supportSupport Senior staffAttend meetings for projects and migrationsMaintain high percentage billable rate daily/weekly/monthly/quarterly (%90+) Investigate VMware server and storage issuesSupport VM servers and RDS deployment servers for remote thin and thick clientsSupport Cisco Meraki firewalls and MX84 switchesUse Cisco tools to investigate and resolve networking issuesSupport and setup VPN connections for remote end usersCreate and manage Office 365/Reflexion/Exchange and Azure Admin Center for clientsCreate and update documentation on processes and procedures for clientsAssist and train younger consultants Review and support patching of workstations and serversInvestigate and remediate issues from vulnerabilitiesSupport and manage network printersTrain with Senior level network engineersUse Powershell to support and modify O365/Azure and Exchange OnlineUse ConnectWise to create and complete ticketsUse Continuum for remote support - manage patching of workstations and servers - deploy configurations of other software and services Training on Perch Siem management Training on Sentinel One Training on RocketCyber and tools Use and support Microsoft TeamsTrain end users on Teams file management and use of Teams calendar Training with Senior Consultants on Use of AD services software for reports on active users - inactive users- integration with other platforms i.e Gsuite and VMwareManage clients GsuiteManage Spanning Backup web based softwareWork with clients on retrieval of data for fraud Investigations to provide to local Law enforcement
  • Self-Employed
    Cyber Security Consultant
    Self-Employed Aug 2017 - Mar 2021
    Redding, California Area
    Evaluate and resolve customer reported issues Identify and remediate IT security vulnerabilitiesSupport local and remote sites with Apple and Microsoft systemsCreate IT strategy for small businesses to followSupport/design small business network infrastructure Ensure firewalls, client systems and all IT equipment are secure
  • Maryville University Online
    Cyber Security Analyst
    Maryville University Online Jun 2017 - Aug 2017
    St Louis, Missouri, United States
    Facilitate improving the security strategy of nonprofit organizations, by providing security services, including; reconnaissance, vulnerability scanning, phishing training campaigns and password policy development.Assisted in building and running projects through the Cyber Security Department’s Cyber Fusion Center. Use of Tenable Nessus and Acunetix helped to connect the relativity between classroom concepts and real-world application in order to detect and remediate vulnerabilities identified, conduct research on real world scenarios, create external reports to be provided for clients’ use and incorporate the use of Virtual Machines to complete individual and team projects.
  • Nutanix
    Cloud Security Analyst
    Nutanix Jan 2017 - Jul 2017
    Redding, California Area
    Fra.me: Run software in a Browser - Owned By Nutanix.com Configure, secure and maintain PaaS cloud environments for clients worldwide Conduct internal testing of platform and work with developers on solutions Technical document writer - published for customer use - create internal training material Conduct vulnerability testing on platform for software debuggingCreate custom scripts for customer’s environmentsLearn how to create PaaS Virtual Private Containers
  • Holiday Market
    Network Security Analyst, It Project Manager
    Holiday Market Oct 2016 - Jan 2017
    Cottonwood, California, United States
    In charge of network consolidation security projects Research software and hardware security solutionsManage legacy VMware environmentEvaluate environment for security issues and create reports supporting upgradesWork with IT Director implementing all other site networking infrastructure consolidationDevelop IT assurance and security policies for remote vendor accessIdentify and resolve network vulnerabilitiesMonitor and support legacy VMware environmentImplement physical network security strategy company-wideTrain Help Desk employeesConduct weekly meetings with programmers and network engineersDisable all external third party AD accounts Review and research cloud based solutionsWork with senior network engineer on redesign of network IP schemeIdentify VMware servers lacking security measuresIn charge of data center repairs, upgrades and all security projects
  • Chrysalis Charter School
    It Volunteer
    Chrysalis Charter School Jan 2016 - Feb 2016
    Palo Cedro, California, United States
    Volunteered at my son's school to teach his class how to take apart and build computers, along with physically destroying old hard drives, to ensure proper data protection (their favorite part).
  • Optiv
    Security Implementation Consultant
    Optiv Jul 2015 - Feb 2016
    Redding, California Area
    Travel to various client sites to configure and setup new security devices Complete training with senior level engineers on various security techniquesSuccessfully completed Palo Alto Firewall training & ACE exam Training on setting up HA between Panorama/Firewalls and mange collectorComplete online junior level Juniper networking coursesWork with senior level firewall engineers setting up PAN devices for Large hospital
  • Senior System Administrator
    Fis - Pronet
    Senior System Administrator Sep 2012 - Jan 2015
    Redding, California Area
    Monitor Client environment for intrusions via SolarWinds Support Citrix/VMware environment with over 300 end users/modify ICA code Support four different banks and all sitesProvide support of Citrix environment with over 300 end usersEffectively modified Citrix ICA codeSupport, manage/migrate databasesMaintain/configure HPT610 thin terms and older Wyse Winterms in legacy Citrix environmentOffer support to CEOS, COOs, CFOs and high level business executivesOnsite monitoring of client environment via SolarWinds and NessusResolve identified vulnerabilitiesSupport multiple Citrix/VMware banking clients with 25+ remote sitesImplement/manage Asgira backup solutions and disaster recovery software for multiple clientsConfigure/support thin print for medium bank clientRespond to network outages/alerts during evenings and weekendsCoordinate and assist in vendor repairs and upgradesSupport Citrix environments up to Xen App 7.0, updating and maintaining banking applications on Public Application serversSupport legacy networking equipment and research solutionsConduct patching and software updates to vulnerable systems and platforms after-hours
  • Quest Technology Management
    Network Operations Center Engineer
    Quest Technology Management Aug 2011 - Sep 2012
    Sacramento County, California, United States
    Onsite Project lead, supporting multiple-site client with 150+ employees. Investigate network intrusions, thresholds and storage issues; via Nessus. Maintain network security protocols, in compliance with service level agreements and collaborated with network engineers, to troubleshoot and configure switches/routers and wireless access points. Delivered technical services for 160+ businesses including federal, state and local customers. Managed and implemented multiple infrastructures contained within a data management center.Traveled to customer sites to deliver on-site technical support pertaining to infrastructure and application issues; identified as the central point of contact and subject matter expert for a majority of customers and specific contracts.Performed nightly building and data center security parameter checks. Conducted on the job training, with Senior network engineers on Cisco products.Provide onsite support for 100 + end users, both on site and off-site. Onsite project lead and Systems Administrator for Pre-Employee in Anderson, CA. I was in charge of the security system (pin code to enter building), video surveillance cameras and working with network engineers on troubleshooting and configuring switches, routers, wireless access points via the GUI and command line interface.Assist in the on-boarding process of new users and equipment, including thin clients and VOIP hardwareMaintained servers by providing hardware repairs of EMC storage units, SAN arrays, racking and un-racking of equipment and support of fiber optic switches.
  • Dignity Health
    It Volunteer
    Dignity Health Jan 2010 - Jun 2010
    Redding, California Area
    While working on my A.S degree, I volunteered at Mercy hospital, providing onsite IT support. I setup a new timekeeping system called Voltrack, that allowed 400 volunteers to clock in through the use of a touch screen. I trained the Volunteer manager on how to run reports and track all volunteer hours. I presented the new system to the Volunteer Board of directors and staff. I worked with the vendor to help create the volunteer user database. I created documentation on how to use the new system, with step by step instructions that was used by the volunteer staff. I supported and maintained the system. I helped the civil engineer manager with software issues and requests.
  • United States Air Force
    Senior Airman, Vehicle Operations
    United States Air Force Mar 2002 - Mar 2010
    Klamath Falls, Oregon, United States
    Held Secret Security Clearance Transport equipment and suppliesSupport equipment and vehicle fleet on baseApprove and create licenses for new AirmenProvide Transportation assistance during events on baseAttended Leadership and self development courses

Thomas Giles Education Details

Frequently Asked Questions about Thomas Giles

What company does Thomas Giles work for?

Thomas Giles works for California Custom

What is Thomas Giles's role at the current company?

Thomas Giles's current role is Service Writer - Network Administrator - Systems Administrator - Digital Forensics Investigator.

What schools did Thomas Giles attend?

Thomas Giles attended Maryville University Of Saint Louis, Optiv U, Capella University, Shasta College.

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