AeroLeads people directory · profile
Thomas G. Email & Phone Number
Associate Systems Administrator
at
SpectrumVoIP
1 work email found
@spectrumvoip.com
2 phones found area 281
LinkedIn matched
4 data sources
Profile completeness 100%
Current company
Role
Associate Systems Administrator
Location
Lewisville, Texas, United States
Company size
Who is Thomas G.? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Thomas G. is listed as Associate Systems Administrator at SpectrumVoIP, a company with 383 employees, based in Lewisville, Texas, United States. AeroLeads shows a work email signal at spectrumvoip.com, phone signal with area code 281, and a matched LinkedIn profile for Thomas G..
Thomas G. previously worked as VoIP Analyst Tier III - Technical Support at Spectrumvoip and VoIP Analyst Tier II - Technical Support at Spectrumvoip. Thomas G. holds Comptia A+ Certification, It Support Training from Per Scholas.
Company email context
Email format at SpectrumVoIP
This section adds company-level context without repeating Thomas G.'s masked contact details.
*@spectrumvoip.com
71% confidence
AeroLeads found 1 current-domain work email signal for Thomas G.. Compare company email patterns before reaching out.
Profile bio
About Thomas G.
I am pursuing a career in Systems Administration. I have over 6 years of customer service experience as well as over 3 years of network troubleshooting and hardware configuration experience.
Listed skills include Cashiering, Customer Service, Microsoft Word, Microsoft Office, and 30 others.
Current workplace
Thomas G.'s current company
Company context helps verify the profile and gives searchers a useful next step.
Spectrumvoip
5 roles
Thomas G. work experience
A career timeline built from the work history available for this profile.
Voip Analyst Tier Iii - Technical Support
Current- Expert knowledge of SpectrumVoIP's Services, VoIP Technology, Networking Hardware and Software
- Configuration of Cisco switching devices including but not limited to VLAN database/trunk/access ports, SPAN configurations, Port Channels (link aggregation), IP Helper, QOS, SNMP, switch stacking, etc.
- Configuration of Mikrotik Routers including but not limited to Firewall Configuration, End-user VPNs along with Site to Site VPNs, Script Management, etc.
- Advanced troubleshooting of SIP call flows, audio quality, and network-related issues utilizing available tools. As well as identifying additional tools that can be used if necessary.
- Technical documentation creation and knowledge base article submission
- Expert knowledge in stock Mikrotik products deployed.
Aug 2022 - Present
Voip Analyst Tier Ii - Technical Support
- Expert knowledge of SpectrumVoIP's Services, VoIP Technology, Networking Hardware and Software
- Configuration of Cisco switching devices including but not limited to VLAN database/trunk/access ports, SPAN configurations, Port Channels (link aggregation), IP Helper, QOS, SNMP, switch stacking, etc.
- Demonstrated knowledge of advanced network troubleshooting and terminology including LAN/WAN, VPN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4), DNS, Call Routing through our networks, etc.
- Complex VPN, Caller Routes, Time Controls, Inter-system routing
- Advanced troubleshooting of SIP call flows, audio quality and network-related issues utilizing available tools. As well as identifying additional tools that can be used if necessary.
- Technical documentation creation and knowledge base article submission
Sep 2020 - Aug 2022
Mentor, Technical Support
- Display crucial, independent, decision-making abilities during stressful situations
- Immediately sign into the call queue when callers are waiting and no technicians are available
- Assist with training and decreasing the knowledge gap within the technical services department
- Being the first point of contact for escalation-worthy issues
- Taking over supervisor responsibilities if a supervisor is unavailable
- Identify areas where a team is lacking knowledge/skill
Nov 2019 - Sep 2020
Voip Analyst Tier I - Technical Support
- Interact with customers via telephone and ticketing system from our NOC in Plano
- Support of VoIP endpoints and related equipment
- Support custom end-user programming on our hosted VoIP system
- Demonstrate understanding of the structure and functions of all VoIP/SIP/T.38 platforms in use by SpectrumVoIP
- Configuration of Mikrotik WAN Bridge, failover routing, restricted port forwarding, port knocking techniques, backup and restoration of configuration
- Understanding of Mikrotik packet flow and traffic shaping techniques
Mar 2018 - Nov 2019
Team & coworkers
Colleagues at SpectrumVoIP
Other employees you can reach at spectrumvoip.com. View company contacts for 383 employees →
BS
Brad Shaw
Colleague at Spectrumvoip
Mckinney, Texas, United States, United States
View →
ML
Megan Li
Colleague at Spectrumvoip
Coppell, Texas, United States, United States
View →
RM
Ryan Moore
Colleague at Spectrumvoip
Denton, Texas, United States, United States
View →
AG
Angela Garibotte
Colleague at Spectrumvoip
Chattanooga, Tennessee, United States, United States
View →
LP
Landon Pugh
Colleague at Spectrumvoip
Dallas-Fort Worth Metroplex, United States
View →
JJ
Josh Jackson
Colleague at Spectrumvoip
Wylie, Texas, United States, United States
View →
DK
Dejon King
Colleague at Spectrumvoip
Houston, Texas, United States, United States
View →
SS
Stephannie Sedgwick
Colleague at Spectrumvoip
Plano, Texas, United States, United States
View →
DO
Drew Osborne
Colleague at Spectrumvoip
Garland, Texas, United States, United States
View →
DL
Donna Lecocq
Colleague at Spectrumvoip
Liberty Hill, Texas, United States, United States
View →
Brad Shaw
Colleague at Spectrumvoip
Mckinney, Texas, United States, United States
View →
ML
Megan Li
Colleague at Spectrumvoip
Coppell, Texas, United States, United States
View →
RM
Ryan Moore
Colleague at Spectrumvoip
Denton, Texas, United States, United States
View →
AG
Angela Garibotte
Colleague at Spectrumvoip
Chattanooga, Tennessee, United States, United States
View →
LP
Landon Pugh
Colleague at Spectrumvoip
Dallas-Fort Worth Metroplex, United States
View →
JJ
Josh Jackson
Colleague at Spectrumvoip
Wylie, Texas, United States, United States
View →
DK
Dejon King
Colleague at Spectrumvoip
Houston, Texas, United States, United States
View →
SS
Stephannie Sedgwick
Colleague at Spectrumvoip
Plano, Texas, United States, United States
View →
DO
Drew Osborne
Colleague at Spectrumvoip
Garland, Texas, United States, United States
View →
DL
Donna Lecocq
Colleague at Spectrumvoip
Liberty Hill, Texas, United States, United States
View →
2 education records
Thomas G. education
Comptia A+ Certification, It Support Training
Per Scholas
High School, High School/Secondary Diplomas And Certificates
Elkhorn Area High School
FAQ
Frequently asked questions about Thomas G.
Quick answers generated from the profile data available on this page.
What company does Thomas G. work for?
Thomas G. works for SpectrumVoIP.
What is Thomas G.'s role at SpectrumVoIP?
Thomas G. is listed as Associate Systems Administrator at SpectrumVoIP.
What is Thomas G.'s email address?
AeroLeads has found 1 work email signal at @spectrumvoip.com for Thomas G. at SpectrumVoIP.
What is Thomas G.'s phone number?
AeroLeads has found 2 phone signal(s) with area code 281 for Thomas G. at SpectrumVoIP.
Where is Thomas G. based?
Thomas G. is based in Lewisville, Texas, United States while working with SpectrumVoIP.
What companies has Thomas G. worked for?
Thomas G. has worked for Spectrumvoip.
Who are Thomas G.'s colleagues at SpectrumVoIP?
Thomas G.'s colleagues at SpectrumVoIP include Brad Shaw, Megan Li, Ryan Moore, Angela Garibotte, and Landon Pugh.
How can I contact Thomas G.?
You can use AeroLeads to view verified contact signals for Thomas G. at SpectrumVoIP, including work email, phone, and LinkedIn data when available.
What schools did Thomas G. attend?
Thomas G. holds Comptia A+ Certification, It Support Training from Per Scholas.
What skills is Thomas G. known for?
Thomas G. is listed with skills including Cashiering, Customer Service, Microsoft Word, Microsoft Office, Time Management, Teamwork, Data Entry, and Inventory Management.
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