Thomas Goff is a Senior UX and Operations Consultant at Google. He possess expertise in account management, social media marketing, marketing communications, digital marketing, customer service and 2 more skills. Colleagues describe him as "Thomas was a UX Researcher on my team at Google. Thomas was incredible thoughtful in his approach to research, considering all method limitations and proposing creative research approaches to meet his teams' needs. Thomas was working in a complex space, but quickly understood the product. He was an excellent collaborator - sharing with his team, listening and understanding to ensure his work was inline with the teams objectives and result in actual product impact. He was a joy to… Show more" and "Thomas is a passionate and detail-oriented UX Researcher. In my time working closely with Thomas, I saw him apply a variety of UX methods to uncover user problems through user interviews and site visits, and help teams solve them through usability studies. Thomas shaped how teams understood local business owners and the products Google made to support them. Thomas is a friendly, approachable, and hard-working teammate. I highly recommend him to any organization who wants to understand… Show more"