Provide direction, training, and support for 12 mortgage loan officer assistants throughout the TD footprint focused on the collection of minimum submission documents for all TD mortgage customers throughout HLG. Work closely with loan officer assistants, sales managers, mortgage loan officers, underwriting and other processing partners to support mortgage early process and service efforts geared to funding more mortgage loans quicker with an emphasis on excellence and service and the expansion of customer relationships.Assist the team in meeting their service goals by delivering hands-on support, one on one coaching and direct business development activities. Work in conjunction with the processing team, LOA's and MLO's to achieve desired result while diagnosing training needs and develop action plans that drive improved performance.responsible for achieving minimum submission within 7 days of the application.Provide sales and service leadership, coaching and training to my staff through hands on training along with internal training courses. Develop and maintain strong business relationships with processing, underwriting, retail and other business partners.

Provide training and support for 15 to 20 mortgage processors throughout the TD footprint focused on directing and managing this new position with TD bank.Work closely with mortgage processors, mortgage loan offices, underwriters and other processing partners to support mortgage operations geared to funding more mortgage applications quicker with an emphasis on excellent service.Assist then team in meeting their funding goals by delivering hands on support and training.Responsible for achieving all funding, production goals and objectives.Provide Sales and service leadership coaching and training.Develop and maintain strong business relationships with retail, sales and other business partners.

Support Consumer Lending for TD Bank Metro PA/NJ Market consisting of 13 regions and over 220 Banks throughout Metro PA and NJ • Work closely with all Retail Business Partners to support money out sales and service efforts geared to the financial needs of retail customers with an emphasis on excellence in service and the development/expansion of customer relationships. • Assist the Banks in meeting their money out goals by delivering hands-on support, one-on-one coaching and direct to customer business development activities. • Work in conjunction with the RMM and Store Management to drive sales and service to achieve desired money out growth objectives, diagnose training needs and develop action plans that drive improved performance. • In collaboration with our Retail Partners, build a customer base of Realtors, Accountants, Attorney’s and other COI’s that is strategically aligned with our Money Out product offerings which introduces and expands new customer relationships ensuring a high, positive public profile of the organization. • Responsible for achieving Money Out production goals & objectives • Provides sales and service leadership, coaching and training to regional retail staff through Sales Calls and Store Building Programs and formal Training Courses • Liaison between Retail network and Underwriting regarding credit appeal process, credit reviews and pricing issues • Develops and maintains strong business relationships with Retail and other business partners. • Partners with retail and other lines of business to participate in civic activities and community events to promote growth and development of the community and to portray a positive image for the Company.

Provide Training and lending support for 15 Banks with over 200 employees in the Metro New Jersey Region.Focused on directing and managing the Regional Consumer Lending strategy.• Work closely with all Retail Business Partners to support money out sales and service efforts geared to the financial needs of retail customers with an emphasis on excellence in service and the development/expansion of customer relationships. • Assist the Banks in meeting their money out goals by delivering hands-on support, one-on-one coaching and direct to customer business development activities. • Work in conjunction with the RMM and Store Management to drive sales and service to achieve desired money out growth objectives of a Region, diagnose training needs and develop action plans that drive improved performance. • In collaboration with our Retail Partners, build a customer base of Realtors, Accountants, Attorney’s and other COI’s that is strategically aligned with our Money Out product offerings which introduces and expands new customer relationships ensuring a high, positive public profile of the organization. • Responsible for achieving Money Out production goals & objectives • Provides sales and service leadership, coaching and training to regional retail staff through Sales Calls and Store Building Programs and formal Training Courses • Liaison between Retail network and Underwriting regarding credit appeal process, credit reviews and pricing issues • Develops and maintains strong business relationships with Retail and other business partners. • Partners with retail and other lines of business to participate in civic activities and community events to promote growth and development of the community and to portray a positive image for the Company.

Provide lending support for TD Wealth Private Client Group, supporting 16 RMs, over the span of 300 Banks throughout New Jersey focused on managing TD wealth lending strategy.• Work closely with RM Partners to support their lending and service efforts geared to the financial needs of TD wealth private client group with an emphasis on excellence in service and the development and expansion of customer relationships. • Assist the RMs in meeting their lending goals by delivering legendary service to customers while enhancing business development activities. • Work in conjunction with the RMMs and Store Management to drive sales and service to achieve desired lending growth objectives, diagnose customers' needs and develop action plans that drive improved performance. • In collaboration with our Retail Partners, build a customer base of Realtors, Accountants, Attorney’s and other COI’s that is strategically aligned with our Wealth lending product offerings which introduces and expands new customer relationships ensuring a high, positive public profile of the organization. • Liaison between Wealth network and Underwriting regarding credit appeal process, credit reviews and pricing issues • Partners with retail and other lines of business to participate in civic activities and community events to promote growth and development of the community and to portray a positive image for the Company.

District Manager