Thomas Gray Email & Phone Number

Ipswich, England, United Kingdom

Ipswich, England, United Kingdom

Ipswich, United Kingdom

As the first point of contact of the business, take both inbound and outbound calls to new and existing motor business policies, offering additional products to achieve KPI's on a monthly basis.General customer service as well as dealing and resolving complaints.

Ipswich, United Kingdom

I successfully ran a Saturday shift team. The task was outlined it was as an underperforming team which required a lot of commitment especially in the trading area. Using various coaching and motivational tools such as 121 and side by side coaching, we have been able to delivery to an acceptable standard.

Ipswich, United Kingdom

I was given the opportunity to run a part-time team based upon a challenging shift pattern which involved doing split shifts. The part-time team in question was an under performing team which required a lot of commitment especially in the customer assurance area. Using various coaching and motivational tools such as 121 and side by side coaching, we were able to bring the performance to an acceptable standard.

Ipswich, United Kingdom

• Run and organise Restaurant shifts, supervising a team of 15 to 20 staff, drawn from a pool of 50, ensuring best customer service.• Administration including money and safe checking, stock counts, analysing reports and controlling waste. • Maintain safety, health and hygiene standards. Resolve team member issues. • Deal directly with Restaurant Manager, maximise sales and drive this through to the team.

Ipswich, United Kingdom

• Serve customers, advising on choices and maximising sales. • Prepare food when required. • Cash-up and clean up at end of shift.