Thomas Guillou Email and Phone Number
Thomas Guillou work email
- Valid
- Valid
Thomas Guillou personal email
- Valid
Results-Driven SaaS Implementation Director | Leading Transformation Across EU, MEA, and APJ | Passionate About Driving Innovation and Delivering Excellence | Managing a High-Performing Team of 75+ Experts
Sprinklr
View- Website:
- sprinklr.com
- Employees:
- 2329
-
Director Implementation Emea & Apj - Sprinklr ServiceSprinklr Jul 2023 - PresentParis, Île-De-France, France -
Associate Director - Implementation EmeaSprinklr Oct 2022 - Jul 2023Paris, Île-De-France, France -
Manager, Implementation Services SeuSprinklr Oct 2021 - Sep 2022Paris -
Engagement ManagerSprinklr Oct 2019 - Sep 2021Paris Area, France- Accountable for the successful scoping of deals in Southern Europe including Global Strategic Accounts.- Lead scoping and discovery workshops with customers.- Recommend packages or solutions that meet client’s needs and desired services support for new project rollouts. - Manage attach rate, discount rate, project scoping accuracy and bid margin at targeted levels -
Senior Engagement Manager - Lead SeuBazaarvoice Aug 2017 - Oct 2019Région De Paris, FranceMain point of contact during the implementation process from pre-sale scoping to project certification.Manage multiple projects of varying size, complexity, geographic location and languages, which run concurrently.Communicate technical & business tasks, best practices and workload to technical and non-technical client teams. Diagnosing and troubleshooting minor and complex issues during implementation and liaising with developers and the wider team when necessary.Internal training… Show more Main point of contact during the implementation process from pre-sale scoping to project certification.Manage multiple projects of varying size, complexity, geographic location and languages, which run concurrently.Communicate technical & business tasks, best practices and workload to technical and non-technical client teams. Diagnosing and troubleshooting minor and complex issues during implementation and liaising with developers and the wider team when necessary.Internal training & long-term mentoring of new starters.Manage Southern Europe Engagement Managers, reporting to EMEA Manager.Successfully implemented L'Oréal group (multiple business units), Clarins, Sephora, Adeo, Cdiscount, Chanel, Groupe Rocher, etc. Show less -
Implementation Project ManagerBazaarvoice Oct 2016 - Aug 2017Paris Area, FranceServices scoping and salesProject managementProject budget and estimateQuality and customer satisfactionIssues and risks identification and mitigationClient remote and on site training -
Emea Project Manager & Sales Tools SolutionsYahoo Feb 2015 - Sep 2016Paris Area, FranceSalesforce project managerFinance escalationsInternal product and tools deploymentData quality specialist -
Client Support ExecutiveYahoo! Sep 2011 - Jan 2015Paris Area, FranceInternal and external client supportProcesses improvement / developmentMicrosoft & Yahoo! Search Alliance projectTools development, testing and trainingProject managementAccess 2010 applications development -
Senior Credit Controller- Top European Media AgenciesYahoo! Mar 2007 - Sep 2011DublinAccount management and reconciliation of major Europeans advertising agencies (Carat, Havas, Zenith, GroupM, Omnicom…), visits to customers, special process setup, collection, credit check, dispute solving -
Credit AnalystArvato Finance Services Ltd Feb 2006 - Mar 2007DublinAccount management and reconciliation for Google outsourced major advertising customers (Carat, Havas, Zenith…), visits to customers, process setup, credit check -
Customer Care And Litigation SpecialistXerox Nov 2003 - Nov 2004DublinAccount management, leasing contracts follow up, litigation files creation and follow up, secure payment -
Co-Ordinator Cash AllocationHertz Oct 2002 - Oct 2003DublinMotivating and coaching the team, monitor performance of the team, quality check, ensure targets achievment, team administrative tasks
Thomas Guillou Skills
Thomas Guillou Education Details
-
Negotiation, Communication, International Trade, Marketing -
Ifpo ParisData Processing, Economy, Trade, Accountancy -
Institution Du Sacré CoeurEconomy, Business, Law
Frequently Asked Questions about Thomas Guillou
What company does Thomas Guillou work for?
Thomas Guillou works for Sprinklr
What is Thomas Guillou's role at the current company?
Thomas Guillou's current role is Director Implementation EMEA & APJ - Sprinklr Service.
What is Thomas Guillou's email address?
Thomas Guillou's email address is gu****@****ail.com
What schools did Thomas Guillou attend?
Thomas Guillou attended Cy Cergy Paris Université, Ifpo Paris, Institution Du Sacré Coeur.
What skills is Thomas Guillou known for?
Thomas Guillou has skills like Customer Service, Account Management, Training, Advertising, Outsourcing, Microsoft Office, Oracle, Online Advertising, Sem, Web Analytics, Ppc, Monetization.
Who are Thomas Guillou's colleagues?
Thomas Guillou's colleagues are Shivani Sinha, Sukthi R, Priyanshu Shrivastav, Richa Mundra, Neetesty S, Mariyam Vora, Chilukuri Krishna Teja.
Not the Thomas Guillou you were looking for?
-
Thomas Guillou
Ramonville-St-Agne -
-
1eauxdemarseille.fr
-
Thomas Guillou
Paris
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial