Thomas Hagan Email & Phone Number

Acton, Massachusetts, Us

Acton, Massachusetts, Us

Acton, Massachusetts, Us

Part of the R&D Division for Insulet Corporation Omnipod systemsWorking on Weekly Sprints in an Agile Environment to monitor and continue to improve our product across multiple projects. Working closely with Android Based Locked Software variant of 3 separate projects for devices based off of The Omnipod DASH device, testing and developing device stability.Working on the Focus Test Group in the test team to do feature focused based testing on the software for defects as the features are being developed ahead of the main QA Team. Creating useful Test Tools to improve work quality and ease of use for Test Engineers daily tasksUsing Helix (Formerly Test Track) to enter defects and test cases for FDA approval. Using Jira / Confluence / Bitbucket / SourceTree Atlassian tools for various tasks.Other duties: SharePoint site manager for R&D group, Troubleshooting devices when not working appropriate for the tester or developer. Became the inventory specialist for multiple ranges of devices we carry for the testing and development team and managed what items came in and went out of the development teams.

Streaming Services Director (Volunteer Role 2-4 hours per week on free time) Dec 2016 – PresentTwitch / Youtube Director of Entertainment & Talent for LIVE content creation on Imperium News● Works with talent development for best practices and improvements to online entertaining on Twitch.● Build schedule with talent and develops time that works best with their needs and type of content delivered● Develop new ways to improve the quality of the entertainment on screen. ● Manage payouts and profit sharing for talent.● Maintains weekly status meetings and brainstorming sessions to stay ahead of the curve for Twitch.tv entertainment. ● Maintains Game Developer/Publisher relations for new and exciting entertainment.● Maintains outside Sponsorship/Affiliate business agreements. ● Recruiting and developing new talent for Variety Broadcasts / Breaking News for EVE Online.● Maintains persistent documentation related to all areas of the department. ● Maintains appearance of Twitch / Youtube channels.● Maintains workable solutions for Twitch LIVE Chat Bot / alerts and overlays for talent and talk shows.● Talk show host and Producer for the Cartridge 2 Cloud talk show and Producer for Weekly 3 Talk Shows - The Meta Show, Push To Talk and Theta Thursdays● Produced design work for use in talk shows, I.e. Name plates, Graphic overlays, presentation on screen.

Suwanee, Georgia, Us

Part of the Advanced Technologies Home Division within Arris Group Inc.• Work closely with Engineers on the in-house Software Development Kit for Home Media Streamers and Set Top Boxes, as well as, various Platform SDK kits.• Work on both the embedded Firmware and software on the devices for all set tops and Streamer solutions. • Test compatibility for the VMS1100 (Verizon Media Server) now on the Market, Retrieving builds from the SVN servers. • Test compatibility of the Mobility features on platforms such as, Android smart phones, Android Tablets, iOS/iPhone and iPads, Mac, Linux and Windows 7/8/10 on an in house proprietary application.• Test all functionality and system requirements for the SDK framework alongside with the in-house security IPRM. • Create and modify ALL test plans/setup documentation and procedures for all platforms. • Create new test standards for upcoming projects with the newest methods of testing. Other duties: SharePoint site manager for Advanced Technologies group of 150 people and their exclusive sub-pages and various team requirements. Provide desktop and laptop support to the team including, PC/Mac/Linux troubleshooting, setup of new software, imaging of new corporate PC / Mac and various types of Linux machines based on project needs. As the team Lab Tech, help and manage all the cabling and feed/ network requirements to each of the benches in the lab as they need to be added in or changed.

San Diego, Ca, Us

• Part of the Android Platform Test team / tested QUALCOMM’s first party chipsets for mobile devices. • Primarily worked on the stability lab, flashing, executing and testing all mobile targets setup for the android platform through automation. Used Perl scripts with base CTA and FTA backgrounds enabled in the scripts. • Maintained and managed the stability lab’s entire inventory of test equipment, including all the devices incoming and outgoing from other Android Platform Teams. • Completed daily reports and filed CR’s and issues seen during long iteration tests.• In charge of all the APT teams special requests such as ordering test equipment for repair or modifications through various in house repair groups.Related Programs Used: QXDM, QPST, Perforce, CRMDB (Internal CR Database) Microsoft Word, Outlook, Messenger, Lauderbach Trace32, Notepad++, CTA, FTA, Logcat.

Oulu, Oulu, Fi

• Test engineer / Field Test Engineer for Mercury Project, testing various pre-release handsets from various carriers and different platforms. • Focused on the Bluetooth Environment and tested various Bluetooth profiles for both handset and PC. • Collaborated with manufacturers in order to complete the Pre-CTIA and Pre-NAC test plans and requirements, making sure that all devices under test meet these requirements.Related Programs Used: Quality Center, Lotus Notes, QPST, Microsoft Word, Microsoft Outlook, Microsoft Excel, Nokia Phoenix Device Flashing Software.

Oulu, Oulu, Fi

• Focused on the Bluetooth Environment and tested various Bluetooth profiles for both handset and PC. • Collaborated with manufacturers in order to complete the Pre-CTIA and Pre-NAC test plans and requirements, making sure that all devices under test meet these requirements.Related Programs Used: Quality Center, Lotus Notes, QPST, Microsoft Word, Microsoft Outlook, Microsoft Excel, Nokia Phoenix Device Flashing Software.

Chicago, Illinois, Us

Chicago, Illinois, Us

Testing various JAVA and BREW related mobile devices for Sprint and Verizon Wireless within their Test Central manual testing application and the newly implemented SLATE Automated testing suite. Writing and issuing CR’s (Change Requests) and issuing bugs within the SLATE system as implementation continues. Also reporting and logging issues within the handset during testing using various testing software such as QXDM, QPST and RSD Tool/RSD Lite. Also working closely with phone leads to setup network (Spirent/Agilent Boxes) systems for specific network tests. As a side project here at Motorola I worked on the testing of RSD Tool for Verizon, testing new Motorola handsets DLL and compatibility with other Motorola handsets and features.

San Diego, Ca, Us

Ensure all mobile software applications utilizing Qualcomm’s Binary Runtime Environment for Wireless (BREW®) platform, receive extensive and fair analysis while performing complete quality assurance testing and troubleshooting to the Music on Demand and Video on Demand suites for Verizon Wireless to make sure they meet or exceed the requirements set by Verizon. Also updating OEM software upgrades and application specific updates through QPST and first party tools set by the handset manufacturers. Also completing extensive test plans throughout each application and data reporting through a third party bug tracking system named JIRA.

Us

• Ensured that all mobile software applications utilizing Qualcomm’s Binary Runtime Environment for Wireless (BREW®) platform, receive extensive and fair analysis while performing the TRUE BREW certification process and quality assurance.• In order to validate the applications TRUE BREW status, determined if the software appropriately adhered to BREW standards by reviewing and cross-referencing the applications specification documentation and evaluating the application itself. Found any current bugs and reported them. • Worked in a fast-paced and constantly evolving environment and kept immaculate records of any errors or issues pertaining to the application and/or handset being considered for certification. • Among the details to be inspected where the GUI’s functionality, handset interaction, data call handling, audio/visual characteristics, file system properties and overall application stability.Other duties at Axiom xCell Inc.:Worked as an outside contractor on QUALCOMM’s MediaFLO project testing their Mobile TV on new pre-commercial devices.

Us

• Ensured that all mobile software applications utilizing Qualcomm’s Binary Runtime Environment for Wireless (BREW®) platform, receive extensive and fair analysis while performing the TRUE BREW certification process. • In order to validate the applications TRUE BREW status, determined if the software appropriately adhered to BREW standards by reviewing and cross-referencing the applications specification documentation while evaluating the application itself. Maintaining a positive attitude and high productivity level while exposed to a fast-paced and constantly evolving environment enabled me to keep immaculate records of any errors or issues pertaining to the application and/or handset being considered for certification. Among the details to be inspected included, the GUI’s functionality, handset interaction, data call handling, audio/visual characteristics, file system properties and overall application stability.