• Using data to solve real-world business problems for stakeholders by understanding their reporting needs to get answers and actionable solutions.• Developing solutions using Power BI; utilising Microsoft BI Stack, SQL, Excel, DAX, M Query and Data Warehousing.• Consolidating and simplifying complex data to create easy to understand data models and good end-user experiences for high quality dashboards and reports.• Working to pace with tight deadlines and ticket management in order to keep track of requests and ensure projects are completed on time.

• Supplied accurate short (daily orders) and long term (budget) demand forecasts to ops and finance teams.• Managed and co-ordinated seasonal and promotional strategies & ensured promotional forecasts were agreed and delivered against by both site and customer.• Built strong working relationships across key stakeholders in both Cranswick and Asda with cross functional working with trading, merchandising, and planning departments.• Achievement of KPI’s – Including on Shelf Availability/Inbound/Waste measures.• Delivered BI reporting solution in Power BI with experience across Microsoft BI suite of products using the Data Analysis Expression language (DAX) to work around data limitations. • Provided performance analysis of range events (e.g., rollbacks / launches) to deliver recommendations for pushing the sales agenda. • Took ownership of forecasting for retailer range changes, seasonal and promotional events for clear forward visibility.• Used wider supply chain reviews to identify and deliver cost saving measures to enable delivery of the cost reduction plans. Developed my ability to drive business improvements and cost saving initiatives across the supply chain.• Provided accurate estimated forecasts using data analysis and past trends for both weekly orders and potential retailer sales.• Completed workshops as part of the Graduate Development Programme.

Customer service role learning how to manage a busy retail section, using communication skills, problem solving and negotiation. Managing complex tasks within the JL IT system – stock management, refunds and returns and bespoke ordering.Helping to answer queries and providing advice and support for customers including dealing with direct customer complaints. Highly mobile, working in multiple departments across the store providing varied levels of care and customer support.

Responsibility for the processing of delivery and orders and ensuring the smooth operation of the stock room.Flowing the stock from processing to the shop floorMaintenance of the store displays and the processing roomProcessing customer transactionsCustomer Interaction and assistanceOpened up a new TJX store in Berlin as part of the Merchandising teamHelped lead a UK team to ready to ready stock for a new store opening working alongside a Glasgow team.

12 week internship at Lafarge Cement UK (Now Lafarge Tarmac) in the Strategy Department at the Birmingham UK Head Office:Use of Mapping softwareUsing large data sets in conjunction with the mapping software to aid data analysis.Using database systems and software tools to analyse data.Developing my presentation skills Contacting internal and external customers.