Thomas Hall Email & Phone Number

Warwickshire, England, United Kingdom

Stratford-Upon-Avon

• Having worked in a fast paced and competitive dealership for many years, I have gained a wealth of skills and strive to achieve my full potential. Customer service is paramount to the role, with every decision made in.
• Consistently meeting and exceeding customer service satisfaction targets.
• Forming a main point of reliable contact for customers, understanding their needs and exceeding their expectations.
• Tracking workshop progress, updating customers and selling necessary work required.
• Handling customer issues and taking ownership of complaints.
• Ensuring a smooth flow of work to the workshop to achieve maximum productivity.

• Freelance photographer focussing on product photography and image retouching. Working for business and private clients to build strong working relationships.
• Studio Stratford - Retouching images, promoting the studio with other local businesses to establish a gift scheme to bring customers through the door, sales of portrait photography direct to clients.
• The Country Landowners Association (CLA) -Official photographer for the 2011 Game Fair at Blenheim Palace. Provided general images for future press releases, programmes and promotional material.

• Product Photographer - Chinasearch Ltd, Kenilworth 2009 - 2011 Working as part of the largest china matching warehouse in Europe, I undertook all photographic responsibilities including:
• Shooting images to upload to website sales gallery.
• Photographing lifestyle images for advertisements and promotional newsletters.
• Heavy involvement in large rebranding of company profile with input into business card design, new logos and promotional material.
• Dealt with various marketing and public relations companies to ensure deadlines were met and to a high standard.

Sales of high-end family portraiture encompassing field data collection, tele-sales and diary management, direct sales in studio viewing room matching and exceeding targets of £600 per order.Image manipulation and retouching to prepare customer orders for printing.General studio tasks also included greeting customers, checking, proofing and finalising.

A-Level, Media Studies

A-Level, Music Technology

Associate Of Science - As, Communication And Media Studies

Associate Of Science - As, Photography