Thomas Hall Email & Phone Number

Warwickshire, England, United Kingdom

Stratford-Upon-Avon

Having worked in a fast paced and competitive dealership for many years, I have gained a wealth of skills and strive to achieve my full potential. Customer service is paramount to the role, with every decision made in the customer’s best interests to ensure a first class experience and ensure maximum retention for the business. • Consistently meeting and exceeding customer service satisfaction targets. • Forming a main point of reliable contact for customers, understanding their needs and exceeding their expectations. • Tracking workshop progress, updating customers and selling necessary work required. • Handling customer issues and taking ownership of complaints. • Ensuring a smooth flow of work to the workshop to achieve maximum productivity. • Strong working knowledge of ADP Autoline (Kerridge) Dealer Management System. • Pro-actively gained experience in recruitment by participating in training sessions for service advisor candidates through Head Office Assessment Centre days.

Freelance photographer focussing on product photography and image retouching. Working for business and private clients to build strong working relationships. • Studio Stratford - Retouching images, promoting the studio with other local businesses to establish a gift scheme to bring customers through the door, sales of portrait photography direct to clients. • The Country Landowners Association (CLA) -Official photographer for the 2011 Game Fair at Blenheim Palace. Provided general images for future press releases, programmes and promotional material.

Product Photographer - Chinasearch Ltd, Kenilworth 2009 - 2011 Working as part of the largest china matching warehouse in Europe, I undertook all photographic responsibilities including: • Shooting images to upload to website sales gallery. • Photographing lifestyle images for advertisements and promotional newsletters. • Heavy involvement in large rebranding of company profile with input into business card design, new logos and promotional material. • Dealt with various marketing and public relations companies to ensure deadlines were met and to a high standard.

Sales of high-end family portraiture encompassing field data collection, tele-sales and diary management, direct sales in studio viewing room matching and exceeding targets of £600 per order.Image manipulation and retouching to prepare customer orders for printing.General studio tasks also included greeting customers, checking, proofing and finalising orders. Inspecting deliveries and liasing with suppliers to meet a high standard of customer service.

A-Level, Media Studies

A-Level, Music Technology

Associate Of Science - As, Communication And Media Studies

Associate Of Science - As, Photography