Thomas Hanrahan Email & Phone Number

American Honda Motor Company Inc.

Write, edit, validate, and manage Acura and Honda accessory installation instructions and other service documents related to the installation and service of accessories and ensure on-time delivery for vehicle release. This includes coordination with accessories sourced by Honda Access of America and Honda Access Corporation, as well as by Accessory Marketing. Manage the content development, direction, and production of the Tech2Tech videos throughout the process with the entire Tech2Tech team.

1919 Torrance Blvd Torrance Ca 90501

Improve ISIS and ServiceExpress website architecture to provide technicians with a seamless portal to vehicle repair information. Continue to provide technical support to my previous position, technical advisor, and spokesman for Honda and Acura Tech2Tech videos.

1919 Torrance Blvd Torrance Ca 90501

Technical support to Honda ServiceExpress, and ISIS websites. Review and resolve technician feedback. Load ISIS and ServiceExpress vehicle repair content to Honda servers. Winner of 2004 NH Circle by establishing a working wireless environment for Honda Diagnostic System in Honda and Acura dealers. Leveraged this concept to provide Honda training centers the architectural design to mirror dealership network environments.

1919 Torrance Blvd Torrance Ca 90501

Hired by Addeco Temporary Service as a technical writer for American Honda. Two months later, I was offered a full-time associate’s position as a Programmer Analyst.