Thomas Hargrove Email and Phone Number
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Thomas Hargrove is a Claims Supervisor at Progressive Insurance at Kawahara Nurseries. He possess expertise in claim investigation, property damage, claims management, liability, claims handling and 15 more skills.
Kawahara Nurseries
View- Website:
- kniplants.com
- Employees:
- 46
-
Business ManagerKawahara Nurseries Aug 2019 - PresentMorgan Hill, Ca -
Claims SupervisorProgressive Insurance 2008 - Aug 2019Santa Clara, Ca• Responsible for the oversight of team of claims representatives including the planning of staff work schedules, evaluation of their performance and the results they achieve. Acts as a coach and technical resource for the team. • Build business relationships with in-network and out-of-network repair facilities to provide our customers with an exceptional auto claims experience and to meet company goals• Leverages pivot tables/reports to identify root cause of performance short falls. Develops and implements strategies based on this information to improve results. • Well versed in policy interpretation and executing on needed steps to accurately assess applicable coverages on a claim by claim basis• Responds to inquiries and complaints; resolves and/or elevates issues as they arise. -
Claim SupervisorProgressive Insurance Aug 2006 - Aug 2019 -
Onboarding Supervisor - TrainingProgressive 2006 - 2008Sf Bay Area• Disseminated training material in both classroom and on the job environments to groups of up to 18 Claim Generalist Trainees.• Worked closely with Management to provide updates on Trainees status and to gain insights, to continuously improve the training program. Geared training & feedback to fit individual manager needs• Demonstrating a high level of proficiency leading to improved customer, accuracy, efficiency and work environment results for new hires, during the existence of the onboarding program -
Claims GeneralistProgressive Insurance 2003 - 2006Novato, Ca• Provided exceptional customer service by identifying customer’s primary needs and directly addressing those needs.• Settled property damage and bodily injury claims by utilizing affective negotiation skills during face-to-face interactions with auto repair facilities or injured claimants. Used reasonable and customer historical standards to evaluate and settle these exposures.• Investigated claims and when necessary completed in depth recorded statements to assure accurate coverage and liability decisions were reached. -
Staffing SpecialistAdecco Staffing, Usa Jul 2002 - Nov 2003Santa Rosa, Ca• Account management of multiple clients in which 1-30 employees were placed, including an onsite account, placing 30+ temp employees with Washington Mutual. Worked closely with hiring managers to identify specific needs and locate temp or temp to hire employees to fit their needs.• Evaluated resumes and met in person with applicants as well as negotiated rates of pay and markup with new clients.
Thomas Hargrove Skills
Thomas Hargrove Education Details
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Psychology, Business Administration
Frequently Asked Questions about Thomas Hargrove
What company does Thomas Hargrove work for?
Thomas Hargrove works for Kawahara Nurseries
What is Thomas Hargrove's role at the current company?
Thomas Hargrove's current role is Claims Supervisor at Progressive Insurance.
What is Thomas Hargrove's email address?
Thomas Hargrove's email address is th****@****ive.com
What is Thomas Hargrove's direct phone number?
Thomas Hargrove's direct phone number is +160825*****
What schools did Thomas Hargrove attend?
Thomas Hargrove attended Sonoma State University, Sonoma State University.
What skills is Thomas Hargrove known for?
Thomas Hargrove has skills like Claim Investigation, Property Damage, Claims Management, Liability, Claims Handling, Claim, Casualty, Customer Service, Training, Insurance, Property And Casualty Insurance, General Insurance.
Who are Thomas Hargrove's colleagues?
Thomas Hargrove's colleagues are Trevor Austin, Vince Tran, Paul Vollmer, Geovany Pereira, Tony Ruiz, Gali Brutal, Matthew Crocco.
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