Thomas Head Email & Phone Number

Schaumburg, Il

Willowbrook, Il

• Designs and implements web traffic security and data loss prevention policies according to client's needs and expectations in a professional and timely manner• Implements Forcepoint (formerly Websense) products, including Web Security (Gateway/Gateway Anywhere), Data Security Suite and Cloud Web Security • Covers different redirection methods to proxy through policy-based routing or WCCP (Cisco)• Performs migration of legacy systems to most updated versions • Performs “knowledge transfers” with clients to answer questions and ensure they can manage new systems on their own• Troubleshoots during installation and after• Regularly achieves high customer satisfaction ratings• Trains and mentors junior employees

Willowbrook, Il

Bridgeview, Il

​• Manage employees and distribute daily tasks​• Greet and communicate with customers about needed auto repairs​• Write repair service estimates for incoming customers​• Maintain inventory

Camp Pendleton, California

​• Served honorably for four years with multiple achievements​• Completed two combat tours to Afghanistan in support of Operation​ Enduring Freedom​• Experience as private security for the Battalion Commander​• Lead patrols through hostile environments​• Instructed Marines in infantry weapons, combat conditioning,​ communications, offensive/defensive tactics and all other basic​ combat skills​• Operated, maintained and managed the security of weapons, gear and​ highly sophisticated equipment​• Over four years of diverse and challenging experiences, combined​ with powerful presentation skills and a disciplined approach to the​ task at hand

Bachelor'S Degree (In Progress), Computer Science

Associate'S Degree, It Security Specialist