Thomas Hebert Email & Phone Number

Boston, MA, US

Greater Boston Area

Accountable for directing the strategy of gastrointestinal anatomical pathology services in the greater Boston area to include, New York, New Hampshire and Maine. Creating value added services to physicians in the ambulatory surgery center marketplace focused on GI pathology, technology and consulting services, including Therapeutic Drug Monitoring..

Manchester, New Hampshire

Identification and evaluation of new markets and products, to include statistical analysis of potential markets, estimates of profitability, identification of client needs, and competitiveanalysis. Create capital and operational budgets, forecasting projections for strategic planning. Coordination with pathologists and laboratory section supervisors to.

• The Market Manager is responsible for all customer service related activities that support the execution of sales and service strategies within the Branch and Customer On Site Engagements. Manages and executes branch.
• Provides aggressive leadership and strategic direction for a single or multi-site staff comprised of hourly and exempt team members.Talent Management
• Ensures key people drivers of Selection, On-boarding, Coaching and Rewards & Recognition are executed and support the Grainger Team Member Promise.
• Facilitates execution of an Individual Development Plan for each team member to support their growth, development, and career progression within Grainger.
• Writes and conducts performance review discussions to ensure expectations/goals are set, monitored, and executed. Identifies and selects diverse talent with competencies that align with the Grainger Service Promise and.
• Manages all operating expenses and budgets to equitably balance service and cost to serve metrics while looking for ways to improve processes and remove non-value added activities.

• he Account Executive is responsible for developing and maintaining the business partnership with the decision maker and all other key customer personnel. This includes retention and customer satisfaction as well as.
• Develop and maintain fiscal expense budgets.
• Optimize customer experience by partnering with other Omnicare resources to fulfill customer needs.
• Understand and be able to articulate Omnicare programs and service offerings
• Drive customer utilization of key programs and maximize service opportunities which best serve customer needs.
• Pro-actively manage contract negotiations and secure contract renewals in collaboration with appropriate divisional leadership

Bachelor Of Science (Bs), Business/Managerial Economics

Summa Cum Laude

Education record