Accountable for directing the strategy of gastrointestinal anatomical pathology services in the greater Boston area to include, New York, New Hampshire and Maine. Creating value added services to physicians in the ambulatory surgery center marketplace focused on GI pathology, technology and consulting services, including Therapeutic Drug Monitoring. Collaborative management role, emphasizing Lean systems and operations, coordinating all aspects of the relationship process to create lasting engagements.

Identification and evaluation of new markets and products, to include statistical analysis of potential markets, estimates of profitability, identification of client needs, and competitiveanalysis. Create capital and operational budgets, forecasting projections for strategic planning. Coordination with pathologists and laboratory section supervisors to develop effective programs that meet client medical needs.Manage the laboratory outreach activity of the laboratory, to include development of specificplans to meet laboratory goals, developing new business, retention of existing business andidentification and communication of client needs. Use project management techniques to manage the development of the client base.Develop sales in areas of medical testing, veterinary testing, and ancillary services: i.e.consultative services, QA, phlebotomy, and data generationDevelop and maintain an ongoing public relations effort with the assistance of the hospital'smarketing department, consistent with the hospital + lab's goals and the strategic plan to assurethe positive perception of the laboratory in the communities it services.Work with the Marketing Department to develop specific advertising campaigns for particularproducts and product lines as required to meet the goals.

The Market Manager is responsible for all customer service related activities that support the execution of sales and service strategies within the Branch and Customer On Site Engagements. Manages and executes branch operational activities with a business. Manages fiscal resources with design, submission and adherence to capital and operational budget and expenses.Ownership mindset aligns actions, and decisions, to ensure profitable business results. Leads the activities to be the customer’s first choice for the products and services they need to keep their workplaces safe, efficient, and functioning, by managing market efforts for KeepStock (Grainger’s Vendor Managed Inventory Solution) and branch service activities. Builds solid internal and external partnerships that support best practices in the area of talent management, sales growthJob manages a team, has authority to hire and performance manage the team.Job leads/supervises/manages 11-15 employeesMarket Leadership/Management• Provides aggressive leadership and strategic direction for a single or multi-site staff comprised of hourly and exempt team members.Talent Management• Ensures key people drivers of Selection, On-boarding, Coaching and Rewards & Recognition are executed and support the Grainger Team Member Promise.• Facilitates execution of an Individual Development Plan for each team member to support their growth, development, and career progression within Grainger.• Writes and conducts performance review discussions to ensure expectations/goals are set, monitored, and executed. Identifies and selects diverse talent with competencies that align with the Grainger Service Promise and Grainger’s Core Competencies. Possesses a P&L fluency that yields optimal market profitability.• Manages all operating expenses and budgets to equitably balance service and cost to serve metrics while looking for ways to improve processes and remove non-value added activities.

he Account Executive is responsible for developing and maintaining the business partnership with the decision maker and all other key customer personnel. This includes retention and customer satisfaction as well as ensuring the execution of the covenants of the pharmacy agreements in collaboration with Division Management and Omnicare’s Account Management Department.•Develop and maintain fiscal expense budgets.•Optimize customer experience by partnering with other Omnicare resources to fulfill customer needs.•Understand and be able to articulate Omnicare programs and service offerings•Drive customer utilization of key programs and maximize service opportunities which best serve customer needs.•Pro-actively manage contract negotiations and secure contract renewals in collaboration with appropriate divisional leadership•Coordinate and conduct Executive Reviews and other customer meetings as applicable and upon request.•Provide routine customer updates and report issues/problems timely to Customer Service Manager and other division management as necessary, including issue resolution.• Ensure regular on-going communication with customers to provide updates, optimize Omnicare services and discuss key customer issues.Leverage existing customer relationships to promote and drive organic growth as well as new business.•Represent Omnicare at customer or industry related events when appropriate.•Coordinate plans for new facility start-ups.Conduct or coordinate training as necessary to roll out new programs services.Collaborate with Division and local pharmacy management and Omnicare’s Account Management Department to prioritize, implement and monitor key initiatives based on their respective goals and objectives .Follow all applicable government regulations.