Thomas Herbert Email & Phone Number

Ferndown Industrial Estate, England, United Kingdom

The subject matter expert at Allen & York for the Environment and Energy sectors, delivering a broad and deep knowledge of our clients specific business areas and technicalities. I match our clients’ recruitment needs with experienced, skilled candidates and deliver an exemplary customer experience.

Matching our clients’ recruitment needs with experienced, skilled candidates and delivering excellent client service.

Building on my role as Researcher, I was promoted and able to use my experience in training and development to assist Allen & York in the induction and on-boarding of new recruits. I ensure we have a consistent and thorough training programme in place, to give each new starter the very best chance of success. Working alongside our Research & Development Director, we put in place a process to prepare new desks for consultants to enable them to build revenue.

Wimborne

Supporting recruitment consultants to source candidates for vacancies in the 'green' economy. Conducting specialist research within Construction, Health & Safety, Facilities, Town Planning, Transport Planning, Urban Planning, Urban Design, Landscape Architecture, Quantity Surveying, Building Surveying, IT & Digital, Project Management and Renewable's.I exceeded my revenue target in my first year. I also contributed to placements with 12 different recruiters, as well as conducting full-cycle recruiting and placing several candidates myself.

Bournemouth, United Kingdom

Building and modernising the family business, consulting on business process and procedures. Assisting the successful growth of the business.

Travelling around India, Thailand, Cambodia, Vietnam, Laos, Malaysia, Borneo, Indonesia, Australia, Singapore, Italy, Spain and Portugal to broaden my horizons and experience the world.

Bournemouth, United Kingdom

I helped manage all areas of the business, maintaining high standards of hospitality at all times. Acting as an advocate for guests and the team, I embodied the H&W values and drove the business forward in line with the company vision. Above all, my role was to make peoples day. My key responsibilities included financial management to maximise profitability whilst maintaining the guest experience. I was proud to build and develop a happy and productive team, who delivered quality products and services at all times.

Poole, England, United Kingdom

As Assistant Manager I supported the General Manager in all areas of business operations. I gained responsibility for all team training and development and ensured all team members met the customer service standards of the company.

Poole, England, United Kingdom

My role as House Trainer was designed to achieve sales growth and deliver first class hospitality and resulted in increasing sales and managing staff costs. I worked closely with the management team to ensure outstanding hospitality and excellent delivery in every area of the public house. The key focus of the role was to ensure that every team member demonstrated the skills and behaviours Hall & Woodhouse required and that they were trained to successfully deliver to set standards. This included induction training with new starters and continuous one-to-one and group training with more experienced members of the team.

Poole, England, United Kingdom

Part-time progressing to full-time position as front of house team member waiting on guests, sometimes working the bar with occasional shifts in the kitchen.

Nvq/ Btec Level 2, Food & Beverage Service

A-Level, Sociology

Nvq/ Btec Level 2, Hospitality & Catering