Thomas Hill Email & Phone Number

Canada

• Directed Culinary and Catering teams, which included mobilizing and delegating to Managers, Banquet Captains, Culinary Chefs and up to 130 staff members during peak periods.
• Exceeded expectations with a record-breaking revenue year, surpassing sales target by 46%. Achieved the highest sales month in the department’s history.
• Facilitated the running of four event spaces, including the overhaul of a successful re-imagined brunch business, a highly popular a la carte restaurant, and multiple popular event venues.
• Championed a record 640 external events in 2023, which included multiple full buyouts of up to 7500 guests per event, 112 individual weddings, and many popular creative public ticketed events.
• Partnered with multiple vendors to lead the execution of many popular new and upgraded event experiences.
• Crafted a successful beverage program with industry-leading cocktails for multiple platforms and venues.

Calgary, Alberta, Canada

• Managed 18,000 square feet of banquet space and supported two internal restaurants focused on guest experience, financial targets, employee satisfaction and strategic initiatives.
• Engaged the team through training, promoting teamwork, open communication, and creating a positive environment.
• Exceeded several metrics including budget, guest satisfaction and employee satisfaction.
• Successfully increased the hotel and food & beverage internal service standards score by more than 10%.
• Consistently surpassed monthly budgets and departmental projected revenue.
• Collaborated with the culinary team to introduce updated beverage menu options that enhance and compliment the food offerings while conserving the budget during time of increased external cost pressures.

Calgary, Alberta, Canada

• Leading role within the premium venues of the leading catering & hospitality facility in western Canada
• Undertook role as project leader in opening of new expansion property (2019). Worked closely with construction and catering teams to complete project within the limited time frame allocated.
• Developed and maintained budget control, surpassing previously set financial targets by 12.5% (gross) for first year.
• Implemented first of its kind training & development plan for multiple venues, old and new.
• Created highly continually evolving innovative cocktail menu using entirely new techniques to allow for high productively, low beverage cost and maximum guest satisfaction.
• Developed new sales opportunities across multiple venues. Working closely with the Sales team to provide cross training with high degree of success.

Calgary, Alberta, Canada

Calgary, Alberta

• Leading role of both popular wine orientated restaurant and well loved wine store.
• Responsible for working in conjunction with the senor team to plan and achieve the financial aims in terms of wage cost, food cost, overall sales.
• Responsible for scheduling and meeting budgeted wage percentage.
• Took leading position on company sommelier team in making effective changes to the wine offering to increase profitability, availability and customer requirements.
• Actively prospect, source, plan, and successfully execute events, of all kinds, across multiple platforms within both street locations. Create events from the ground up.
• Worked closely with the restaurant Chef team in menu development, planning and costing for regular and private event menus.

Calgary, Canada Area

Aspen Landing, Calgary

• Leading role in popular suburban restaurant. Responsible for preparing period and annual projections. Analyze period operating statements with Head Office team and plan for any corrective action. Communicate to senior.
• Sourced, priced and implemented a streamlined wine offering for multiple restaurants within the group. This assisted in achieving a reduction of beverage cost of 4% within the first quarter via monetary assessments and.
• Successfully developed and implemented an entirely new training and development plan for all new team members of varying skill sets and responsibly. This allows for a faster and more effective introduction to the team..
• Reduced the labor costs to fall inline with company KPI’s during tough economic period though various monitoring strategies and development of a strong team ethic and cultural change.

Calgary, Canada Area

Calgary, Canada Area

• Leader of multi-tiered, multi-million-dollar restaurant Recipient of numerous awards including; ‘best downtown dinning’ 2016 & 2107, top 10 ‘tried and true restaurant’ 2016, ‘top seafood restaurant’ 2013-2017, ‘Alto.
• Effectively sourced, priced and implemented a wine list containing over 400 bins while successfully meeting a challenging beverage cost during a time of great economic pressure. Wine list has been the winner of several.
• Highly involved in reviewing financial transactions and monitoring budgets and costs of the business. I effectively made major savings to the day-to-day running of the restaurant including key areas such as wage costs.
• Developed, implemented and maintained a virtual wine list app with a team of external developers creating many new features previously unrecognized.
• Effectively integrated the sales and marketing department from the hotel team to the restaurants sphere of responsibility. I planned and implemented a successful and highly cost effective marketing strategy with great.
• Successfully developed and implemented an entirely new training and development plan for all new team members, allowing for a faster and more effective introduction to the team. This included the introduction of.

Calgary, Canada Area

· Key Staff member of a $3.3M multi floor business.· Developed team’s knowledge on wine & spirit selection resulting in an increase in confidence within the team and uplift in sales in these areas.· Strongest financially performing Christmas on record in terms of covers, wage percentage, stock(yield & G.P), Spend per head and customer comments.·.

Btec Advanced Gnvq Engineering

Gcse'S

11 GCSE's A - C