Thomas Hunsicker Email & Phone Number

Indianapolis, Indiana, United States

Downtown Indianapolis

The Lead Consultant is knowledgeable in all areas of the Center’s business, including print, signs & graphics, and shipping, and consistently delivers a positive customer experience to all customers. The Lead Consultant’s time will be spent taking customer orders; coordinating center activities; providing pricing information; recommending the appropriate FedEx Office products and services; producing complex orders; operating equipment that requires advanced operational knowledge and expertise; managing, monitoring and facilitating all production processes. The Lead Consultant performs their duties utilizing consultative skills to anticipate needs, suggest alternatives and provide solutions to colleagues and customers. With leadership direction, the Lead Consultant may provide direction to the Consultant and solve escalated customer issues

Indianapolis

Execute creative and innovative solutions involving all modes of transportation that best suites a customer’s need and manage loads and utilize capacity to expectations Complete required operational and administrative load management requirements, including but not limited to: order management, pickup/delivery management, track and trace, problem resolution and “system housekeeping" Negotiate rates with carriers to achieve optimal margin levels and seek the best market level pricing with carriers. Develop spot and long term strategies with carriers to identify their capacity needs on a regular basis and match those needs with consistent opportunities

Carmel,In