• Support with with managing and developing a skills and employment website as a central hub for City wide skills activities.• Creating and managing content for website and social media.• Developing digital solutions for managing projects.• Developing systems for reporting data for skills and employment projects.• Creating data sets or reporting internally within Local Authority and externally to funders and partner organisations.

• Developing, marketing, and running bespoke events and facilitating events on behalf of clients.• Graphic design and production of digital and nondigital marketing materials using Adobe InDesign and Canva.• Managing administration and finances relating to events.• Writing articles and managing a blog in related field and to advertise relevant products and services.• Customer service, sales and upselling of products for client and at events.• Creation and management of bespoke websites through WordPress and Adobe Portfolio.• Producing and editing video content through Premier Pro.• Product and event photography and photo editing using Adobe Lightroom and Photoshop.

• Responsibility for IT services and longer term strategic digital development plan.• Support Finance & Resources Manager to manage external IT contract to meet evolving business needs.• Ensure the organisation has appropriate cyber security software/protection.• Responsible for onboarding staff and volunteers and ensuring they complete their mandatory training.• Identify digital learning and development needs of designated staff and volunteers.• Develop a communications plan and delivery of social media activity to support business objectives.• Provide data analysis expertise to help funding bids and for partners and funders.• Monitor trends in internal client data and from external sources to support new business development and bids for external funding.• Lead on or participate in bid writing.• Ensure the effective performance management and development of staff through regular supervision sessions, the appraisal process and learning and development.

• Managing all internal and external marketing and communications.• Developing communications strategies for both internal and external communications.• Acting as communications liaison with Telford and Wrekin Council.• Proofreading communications and ensuring they adhere to national brand guidelines.• Implementing new methods of communication, including live streams and social networking.• Creation of engaging e-newsletters for both internal and external use.• Workplace Champion, promoting and delivering training on nationwide Workplace platform.• Graphic design, photo editing and video creation and editing through Adobe Creative Cloud.• Developing and managing a new intranet service through SharePoint.• Introducing SharePoint and Microsoft Teams to ensure effective remote working.• End to end management of volunteer recruitment process.• Identify learning and development needs of designated staff and volunteers.• Organise internal and external learning and development activities.• Co-ordinate assessment activities and make decisions on competence. • Ensure the effective performance management and development of volunteers.• Staff Representative. Speaking on behalf of staff to senior management and trustees.

• Support with the re-structuring of volunteer recruitment, support and development processes and procedures across the City of Wolverhampton Council.• Liaise with externally commissioned organisations within the Third Sector to develop new policies, procedures and training regarding volunteers and Volunteer Managers that sits in line with national accreditation standards.• Work across Council departments to track and monitor all existing volunteers and support with move over to new systems.• Undertake Equalities Analysis of proposed and on going work around volunteering.• Support with developing a Citywide Volunteering Strategy that will create a cohesive approach to volunteering by statutory services and the Third Sector.• Leading on the Homlesss and Rough Sleepers Pilot for Wolves at Work and reporting back to the relevant Task Force in regards to progress.• Coaching claimants/job seekers to take responsibility for getting themselves into work, sustaining work and developing their career.• Deliver a personalised service to claimants, identifying changes to support them back into work within the guidance framework provided.• Coach claimants/job seekers to develop the skills they need to look for and obtain sustained employment.• Support newly employed residents to stay in work through advice, information and coaching support.• Help develop new solutions to aid retention and progression.

• Management of ESF funded Project; supporting participants furthest from the workplace.• Budget management for project including staffing costs, overheads, and expenses.• Managing digital marketing and communications for ESF project and Volunteer Centre.• Maintaining and updating website for the Volunteer Centre.• Organising, promoting, and running promotional events to market ESF project.• Delivering presentations to prospective participants, partner organisations, and funders.• Developing and maintaining relationships with participants and organisations at all levels.• Management of project administrator and volunteers to enable effective delivery.• Meeting funding targets and producing Management Reports and Budget Reports.• Developing and delivering bespoke training packages to suit participants needs.

• Managing digital marketing and communications including E-Newsletters and social media.• Creating and maintaining a bespoke website to advertise citywide volunteer opportunities.• Designing and producing all marketing materials for Volunteer Centre.• Providing advice and guidance to Third Sector organisations on management of volunteers.• Carrying out intensive 1-2-1 and group support to clients.• Developing and delivering bespoke training packages to suit participants needs.• Organising, promoting, and running promotional events to market Volunteer Centre.• Delivering presentations to prospective participants, organisations, and funders.• Producing quarterly monitoring reports to evidence project performance.• Managing volunteers and developing volunteer policies and procedures.• Sitting on committees including leading the Volunteering Strand of the citywide Community Learning Strategy.

• Carrying out intensive 1-2-1 and group support to project participants.• Assisting with the development and delivery of bespoke training packages.• Recruiting volunteers in-house and for over 350 volunteer involving organisations in the area.• Promoting and running promotional events to market Wolverhampton Volunteer Centre.• Delivering presentations to prospective participants, organisations and funders.• Designing and producing all marketing materials in order to promote the project.• Developing and managing social media presence for promotion of project.

• Recruiting volunteers in-house and for over 350 volunteer involving organisations in the area.• Tracking and monitor clients, opportunities and organisations.• Producing statistics for quarterly monitoring reports.• Performing all administrative duties for the project.• Designing and producing all marketing materials in order to promote the project.• Developing and managing social media presence for promotion of project.

• Habitat management and creation.• Event management and assist with PR for events.• Undertaking research for potential projects.• Writing and managing funding bids.• Assist with development of the Wolverhampton Environmental Centre and contribute to a five year business plan.• Biodiversity research and implementation.

• Providing essential enhancements to the Services’ Asset Register.• Updating the Property Database to reflect external areas.• Producing statistical analysis for use by the Site Development and Support’s Management Team.• Producing Developed Capital statistics for inclusion on the Property Database.• Assisting with the rationalisation of the Team’s filing systems.• Assisting with the suitability assessment process for Children and Young People sites.• Assisting in producing CAD drawings of Children and Young People sites and provide support in the synchronisation process.• Assisting with the annual update of the School Organisation Plan.• Undertaking access surveys with Officers in the Site Development and Support Team.• Undertaking fire safety surveys with Officers in the Site Development and Support Team.

• Providing essential enhancements to the Services’ Asset Register.• Updating the Property Database to reflect external areas.• Producing statistical analysis for use by the Site Development and Support’s Management Team.• Producing Developed Capital statistics for inclusion on the Property Database.• Assisting with the rationalisation of the Team’s filing systems.• Assisting with the suitability assessment process for Children and Young People sites.• Assisting in producing CAD drawings of Children and Young People sites and provide support in the synchronisation process.• Assisting with the annual update of the School Organisation Plan.• Undertaking access surveys with Officers in the Site Development and Support Team.