Thomas J. Hernandez Email & Phone Number

New York, Ny, Us

Stockholm, Stockholm County, Se

Currently the product lead for Music Videos across Spotify's consumer and creator surfaces. Previously led Spotify's Listening Parties product, a live consumer product focusing on fandom monetization. Formerly with the Spotify Creator Studio marketplace team. Built and launched a B2B self-serve platform to help creators grow their audiences on Spotify.

Stockholm, Stockholm County, Se

Product manager with the B2B Spotify Ad Studio team. Responsible for customer retention, including dashboard reporting, measurement, and insights features. Increased customer retention through driving research, design, roadmap, development, and go-to-market cycles.

Washington, District Of Columbia, Us

Product manager for a B2B marketing and ads data analytics platform.Collaborates with customers, engineering teams, design, sales, services, and account management teams to define and execute TrackMaven's product roadmap, from ideation, discovery, design, development, experimentation, product release, go-to-market launch, and iteration.

Denver, Co, Us

Led two cross-functional technology teams in the agile development of government transparency and communication SaaS products. Included translating product strategy and business goals into product requirements and feature prioritization. Additional responsibilities included:- Served as cross-business product ambassador, articulating business goals to delivery teams through roadmapping and writing requirements (user stories), and keeping senior leadership informed through initiative burnups, customer support data, and team health updates;- Owned product backlogs through strategic prioritization and carrying out agile scrum master duties;- Validated product decisions by leading user tests, conducting market research, and monitoring metrics;- Guided UX design through the creation of wireframes, user flow maps, and collaboration with product design teams;- Maintained client communications, including design-thinking requirements gathering, product demos, and site configuration.

Denver, Co, Us

Supported the conception through implementation, optimization and evolution of GovDelivery's learning solutions. This includes supporting the product manager with product development and configuration, user technical support, product and market research, product quality assurance, and product documentation for GovDelivery's Learning team. Additional responsibilities included: - Coordinate data analytics- Supporting agile product development and road-mapping of GovLoop Academy and client sites, in collaboration with the engineering team - Contributing to sales and proposal writing team goals through demo site configuration- Consulting on the configuration of client websites- Conducting market research to guide product requirements- Supporting user research, including managing user surveys and focus groups- Responding to user support inquiries- Preparing and conducting user research and usability tests for user experience (UX) design improvements

Washington, Dc, Us

Aided in the conception through implementation, optimization and evolution of GovLoop's online learning products. This included supporting the product manager with product development and configuration, user technical support, product and market research, product quality assurance, and product documentation for GovLoop’s Learning team.

Washington, Dc, Us

Led program management, proposal writing, grant reporting, budgeting, and administration of the Institute's South Caucasus programs. In this role, I defined and understood the scope, schedule, budget, and conditions of satisfaction for a multimillion dollar, multi-year projects. I was responsible for scheduling resources, monitoring task completion, serving as the day-to-day point of contact for stakeholders, and managing stakeholder expectations. Specific responsibilities included: - Liaising with internal and external teams on all program components- Leading proposal writing and reporting- Conducting program monitoring and evaluation- Drafting and monitoring project budgets- Organizing and implementing security planning and management - Supporting event coordination- Understanding HR needs including staff raises, hiring, and promotion

Master Of Arts (M.A.), Communications Culture Technology

B.A., Psychology-Neuroscience-Philosophy; Anthropology; International Studies;