Thomas-John "Tj" Zamora Email & Phone Number

Seattle, Washington, United States

Project Support• Internal and external client team coordination and communication• Update Excel-based project budgets, cost reports, schedules and client reporting• Review, organize and maintain project files, documents, contracts and invoices• Create meeting agendas, minutes and project documentation support• Project data management and email storageAdministrative / Office Support:• Coordinate schedules and calendars among client teams and project teams• Organize and support internal operating committees• Accounting process support – compile invoice and expense backup for billing• On-site “light IT” support for: computers, email, MS Teams, conference room A/V, device replacement, general troubleshooting and triage for outside IT support resources• Make team travel arrangements, event/seminar registrations

Seattle, Wa

- Manage complex scheduling templates & calendars for multiple care providers- Administer/Record accurate and detailed information involving patient care- Update and maintain all electronic medical records- Prioritize multiple job tasks involving front desk, phone calls, & team meetings.- Design and participate in Continuous Process Improvement (CPI) team projects- Adhere to OSHA/WISHA & HIPPA regulations & confidentiality guidelines- Employee of the Month August 2020

Seattle, Wa

- Accurately submit insurance claims according to stipulated deadlines- Directly communicate with insurance payers for claim status & eligibility - Process and track unpaid accounts, appeals, & denied claims on spreadsheets- Complete complex billing tasks with initiative efficiently under no supervision

Seattle, Wa

- Accurately submit insurance claims according to stipulated deadlines- Directly communicate with insurance payers for claim status & eligibility - Process and track unpaid accounts, appeals, & denied claims on spreadsheets- Complete complex billing tasks with initiative efficiently under no supervision

Mukilteo, Wa (Mukilteo Unit)

- Manage and facilitate a fast-paced work environment while multi-tasking between administrative work, customer service, and direct child care- Supervise program staff employees within multiple satellite locations- Provide clear and effective communication and interpersonal relations among members and guests in a multi-faceted facility (membership, sports, and child care)- Social Media Outreach/Publicity/Promotion via Facebook, Instagram, & Twitter

Everett, Wa (Cascade Unit)

• Direct supervisor to club program and staff• General management of programming and events with club• Maintained relationships with community members (schools, businesses, etc.)• Managed monthly childcare payments on QuickBooks and Microsoft Excel spreadsheets• Fast-paced work environment while multi-tasking between office and direct child care work• In charge of hiring program staff and assistants.

Mukilteo, Wa (Mukilteo Unit)

• Collected monthly child care payments and obtaining records of monthly budgets using Excel • Provided direction and supervise program staff/assistants• Fast-paced work environment while multi-tasking between office work and direct child care work

Lynnwood, Wa (Alderwood Unit)

• Provided transportation to youth members to and from school and club site• Fast-paced work environment while multi-tasking between office work and direct child care work

Ferndale, Wa (Ferndale Unit)

• Fast-paced work environment while multi-tasking between administrative work, customer service, and direct child care• Transport club members to and from school and club site

(Bellis Fair Mall) Bellingham, Wa

Customer service representative. Helping customers find what they are looking for while providing satisfactory assistance to create successful sales. Associate of the month (December 2006).

Bellingham, Wa (Resident Halls - Fairhaven)

• Customer Service (assisted residents with proper information, resident mail and packages)• Clerical work experience (office work, file management, call service)• Cash register experience

Bachelor Of Arts (B.A.), Sociology

Activities and Societies: Filipino American Student Association (FASA), Dorm Hall Representative,Vice President of FASA (2007-2008).

High School Diploma, High School/Secondary Diplomas And Certificates

Activities and Societies: Men's Tennis Team, ASB Vice President (Public Relations), Link Crew, Future Business Leaders of America (FBLA)