Thomas Johnson Email & Phone Number

New York, United States

As an Escalation Specialist at PartnerHero (Headway), I provide expert guidance to associates, meticulously identifying and addressing knowledge gaps, proposing strategic enhancements, and serving as a pivotal escalation point for customer issue resolution. Through collaborative efforts with leadership, precise documentation practices, and a flexible.

Orlando, Florida, United States

As a Customer Service Ambassador for the Affordable Connectivity Program, myresponsibilities included but limited to reviewing the documentation required forprogram qualifications, evaluating and approving or denying applicants based onDepartment of Treasury requirement, reporting suspicious and fraudulentdocuments to the appropriate department.

Doral, Florida, United States

As a Customer Service Associate for Williams-Sonoma, my primary responsibilitywas to answer inbound calls and assist new and existing customers regardingtheir existing orders and I was tasked with placing orders for products as needed.I provided customer service, ensuring that the customer’s needs were met andtheir issues were resolved in a timely and.

Orlando, Florida, United States

As a Customer Service Ambassador, my primary responsibilities includedproviding inbound and outbound call assistance to California Relief Grant andNew York State Small Business Covid-19 Recovery Grant applicants. I wasresponsible for verifying submitted documentation, making updates and edits toapplications, and providing information according to grant.

Pacoima, CA

As a Customer Service and Sales Representative, my primary responsibilitiesSKILLSCustomer Service,Tech Support, Sales,CRM, Salesforce,AWS, SASS, SocialMedia Management,Data EntryLANGUAGESEnglishincluded providing assistance to inbound calling clients regarding Gravity DefyerFoot Apparel. I was responsible for maintaining up-to-date knowledge of.

Mcleansville, North Carolina, United States

As a Customer Service Representative and Tier 1 Tech Support, my primaryresponsibilities included managing inbound and outbound calls for VerizonWireless customers. I provided assistance with account information inquiries,account maintenance, technical support, payments, billing, order placement andtracking, and sales. I used my technical knowledge and.

High Point, North Carolina, United States

As a Customer Service Representative, my primary responsibilities includedmanaging inbound and outbound calls to provide legendary service experienceswith Ralph Lauren and Club Monaco. I used my communication skills to placeorders, resolve issues with customer orders, monitor needed follow-up activity todirect customers to correct information I handled.

Carlstadt, New Jersey, United States

As Inventory Control Specialist at Mood Fabrics, my primary responsibilitiesincluded monitoring and maintaining current inventory levels, processingpurchase orders as required, tracking orders, and investigating problems. Irecorded fabric inventory and reconciled actual stock counts to computer-generated reports. In addition, I worked closely with other.

Paramus, New Jersey, United States

As Lease Manager, my primary responsibilities included managing all automobileleases and building rapport with potential customers. I used my customer serviceskills to assist customer with completing lease paperwork, process deposits andlease payments, and respond to all leads generated withing a reasonable amountof time. In addition I worked closely with.

Upper Saddle River, New Jersey, United States

As a Sales and Lease Consultant for Nissan, my primary responsibilities includedclosing sales by overcoming objections, negotiating prices, completing sales orpurchase contracts, and explaining provisions. I was able to deliver automobilesto customers and provide excellent customer service. I worked closely with thesales management team to complete reports.

Wayne, New Jersey, United States

As a Sales Consultant, I was responsible for closing sales by demonstrating thebenefits of Mazda vehicles to potential customers. Using my knowledge of Mazdavehicles and strong communication skills, I was able to effectively communicatethe features and benefits of each vehicle to customers and address any questionsabout concerns they may have had. I.

New York, New York, United States

As a Pre-Qualification Specialist, I played a crucial role in ensuring the efficientoperations of the MTA Small Business Mentoring Program. I was responsible forrecruiting and pre-qualifying small business contractors for MTA constructionprojects in New York State. I connected with potential contractors and explainedthe pre-qualification process. I also.