Thomas Joyce Email & Phone Number

Minneapolis, Minnesota, United States

New Jersey, United States

- Assist Project Manager in daily field operation tasks.- Handle project submittals, scheduling, issuing purchase orders and change orders.- Manage and control the warehouse inventory; flow of materials, rotating tools, repairs, etc.

Tinton Falls, Nj

- Draft consolidated forecasts and budgets and analyzes trends in revenue, expense, capital expenditures and other related areas.- Determine clients' current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance, and other information needed to develop a financial plan.- Develop financial review templates and meetings.

- Handle customer inquiries, complaints and billing questions. - Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. - Book an average of 300+ rooms in any given week and consistently meet performance benchmarks in all areas (speed, accuracy, volume).- Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.- Consistently meeting requirements for SPG rewards program (sign-ups).

- Utilized knowledge of the food/drink menu to make the perfect recommendation for each customer. - Ensured entire bar area, including bar top, floors, and tables are clean and free of clutter at all times.- Make a constant effort to become familiar with regular customers and how to meet their needs.

- Created a personal clinetele of customers and assisted in increasing business through developing special promotions and protocols to drive sales.- Opened and closed restaurant including reconciling nightly receipts at the end of the shift, did weekly inventory and ordering.- Assisted in training and hiring of new employees and created a weekly schedule for the staff.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General

Associate'S Degree, Business Administration And Management, General