Thomas Kinne Email & Phone Number

Greater Tampa Bay Area

• Completed pre-implementation testing for new system modifications to assess potential impacts.
• Recommended changes and corrections to developers for optimal software performance and usability.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems byproviding QA perspective.
• Tested functional and compatibility of new programs or updates in… Show more
• Tested functional and compatibility of new programs or updates in comparison to existingapplications.

Greater Tampa Bay Area

• Designed and automated test cases for Smoke, Sanity, Regression, and Functional tests
• Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests.
• Tested functional and compatibility of new programs or updates in comparison to existing applications.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Escalated issues discovered during QA testing, facilitating rapid… Show more
• Escalated issues discovered during QA testing, facilitating rapid resolution by supplying detailed information on fault parameters and replicability. Show less

Tampa, Florida, United States

• Lead and execute test plans for functional, regression, performance, and automation tests.
• Analyze test results and provided feedback to internal stakeholders on project statuses.
• Documented testing procedures, methodologies, or criteria.
• Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
• Collaborated with developers and product owners to stay current on product features and intended functionality.

Tampa/St. Petersburg, Florida Area

• Strong understanding and embracement of Agile and Scrum methodology
• Experience in the implementation and execution of Functional, Regression, Smoke, Automation and Performance testing for business software.
• Recommended changes to features during iterative development, rapidly advancing efforts through continuous improvement, producing better implementation
• Designed easy-to-understand testing protocols for distribution to untrained personnel, incorporating corporate standards… Show more
• Designed easy-to-understand testing protocols for distribution to untrained personnel, incorporating corporate standards and regulatory guidelines.
• Recommended changes and corrections to developers for optimal software performance and usability. Show less

Tampa/St. Petersburg, Florida Area

• Grow, retain, and assist existing customer base with any business challenges or requests.
• Ensure customer satisfaction using our solutions and upgrade existing customers.
• Experience working with several of our mobile carrier representatives.
• Follow-through on leads that come in through phone, web, or referral.
• Performed proof of concept demonstrations, instructing potential customers on benefits of Actsoft Inc. products.

Tampa, Florida

• Supported several SaaS products including Actsofts Encore, Comet Tracker, Workforce Manager, and Vistracks.
• Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
• Trained and supported end-users with software, hardware and network standards and use processes.
• Resolved issues with systems, hardware and telephones quickly and accurately.