Thomas Kinne Email & Phone Number

Greater Tampa Bay Area

•Completed pre-implementation testing for new system modifications to assess potential impacts.•Recommended changes and corrections to developers for optimal software performance and usability.•Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.•Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems byproviding QA perspective.•Tested functional and compatibility of new programs or updates in… Show more •Completed pre-implementation testing for new system modifications to assess potential impacts.•Recommended changes and corrections to developers for optimal software performance and usability.•Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.•Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems byproviding QA perspective.•Tested functional and compatibility of new programs or updates in comparison to existingapplications.•Successfully collaborated on an innovation team, contributing to the design and development of groundbreaking features that pushed boundaries and enhanced user experience.•Performed Scrum Master duties to run proficient and effective sprints that meet deadlines. Show less

Greater Tampa Bay Area

•Designed and automated test cases for Smoke, Sanity, Regression, and Functional tests •Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests. •Tested functional and compatibility of new programs or updates in comparison to existing applications. •Operated under Agile and Scrum frameworks to complete releases and well-organized sprints. •Escalated issues discovered during QA testing, facilitating rapid… Show more •Designed and automated test cases for Smoke, Sanity, Regression, and Functional tests •Identified and tracked defects with Jira and supported developers in resolving problems by completing additional tests. •Tested functional and compatibility of new programs or updates in comparison to existing applications. •Operated under Agile and Scrum frameworks to complete releases and well-organized sprints. •Escalated issues discovered during QA testing, facilitating rapid resolution by supplying detailed information on fault parameters and replicability. Show less

Tampa, Florida, United States

• Lead and execute test plans for functional, regression, performance, and automation tests.• Analyze test results and provided feedback to internal stakeholders on project statuses.• Documented testing procedures, methodologies, or criteria.• Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.• Collaborated with developers and product owners to stay current on product features and intended functionality.

Tampa/St. Petersburg, Florida Area

• Strong understanding and embracement of Agile and Scrum methodology• Experience in the implementation and execution of Functional, Regression, Smoke, Automation and Performance testing for business software.• Recommended changes to features during iterative development, rapidly advancing efforts through continuous improvement, producing better implementation• Designed easy-to-understand testing protocols for distribution to untrained personnel, incorporating corporate standards… Show more • Strong understanding and embracement of Agile and Scrum methodology• Experience in the implementation and execution of Functional, Regression, Smoke, Automation and Performance testing for business software.• Recommended changes to features during iterative development, rapidly advancing efforts through continuous improvement, producing better implementation• Designed easy-to-understand testing protocols for distribution to untrained personnel, incorporating corporate standards and regulatory guidelines.• Recommended changes and corrections to developers for optimal software performance and usability. Show less

Tampa/St. Petersburg, Florida Area

• Grow, retain, and assist existing customer base with any business challenges or requests.• Ensure customer satisfaction using our solutions and upgrade existing customers.• Experience working with several of our mobile carrier representatives.• Follow-through on leads that come in through phone, web, or referral.• Performed proof of concept demonstrations, instructing potential customers on benefits of Actsoft Inc. products.

Tampa, Florida

• Supported several SaaS products including Actsofts Encore, Comet Tracker, Workforce Manager, and Vistracks.• Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.• Trained and supported end-users with software, hardware and network standards and use processes.• Resolved issues with systems, hardware and telephones quickly and accurately.