Thomas Klein Email & Phone Number

Responsibilities- Managed a team of 7 staff responsible for resource planning, finance, data management and operational efficiency.- Insight on trends to identify vectors of improvement for retention and progression - Auditing Faculty financial data and third-stream income to ensure no gaps or wastage exists.- Oversee all internal data reporting and analysis for the Faculty of Business and Law.- Reviewing and improving operational processes.- Responding to Freedom of Information Act requests- Production of HEBCI and course monitoring returns (for example to the Solicitors Regulation Authority).- Development of Business Objects reports at a university level for tracking Module choices, TEF position, attendance, progression and awards.Achievements- All Faculty members trained in Business Intelligence tools leading to improvements in data quality, transparency and reproducibility.- Reduction of man hours spent on the administrative and planning tasks making the business operations more resilient and mitigating the impact of staff number reduction- Led the reporting strategy during a round of staff redundancies to ensure that S.188 decisions were made in fair and transparent and reproducible methods. The reports have been rolled out to entire organization to monitor staff hours and guarantee visibility on resourcing efficiency.- Ensured the team operated at a high level ensuring that all deadlines and BAU were met during a period of staff redundancies;