Passionate for the beauty and aesthetic industry and committed to delivering exceptional customer experiences. With a proven track record of success in managing and developing teams, driving sales growth, and expanding brand awareness, I am dedicated to achieving business goals while maintaining a positive and collaborative work environment.My extensive experience in the cosmeceutical skincare industry has allowed me to develop a deep understanding of product formulation, ingredient science, and the latest trends in the market. I am skilled in analysing sales data and market trends to make informed business decisions, and I have a keen eye for visual merchandising and creating engaging in-store/in-clinic experiences.As a collaborative leader, I prioritise the development and growth of my team members, providing ongoing training and support to ensure they have the skills and knowledge necessary to excel in their roles. I am also adept at building and maintaining relationships with key stakeholders, including vendors, suppliers, and industry professionals.Overall, my passion for the beauty and aesthetic industry, combined with my strong business acumen and leadership skills, make me a valuable asset to drive growth and success
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Managing PartnerWe Are RefyneNew York, Ny, Us -
Sales Director - BeautyXpert Professional Apr 2023 - Present -
Commercial Development Manager - Skinceuticals UkiL'Oréal Jul 2021 - Apr 2023Manage, Monitor & Develop a portfolio of key retailers in accordance with the strategy of the division Full accountability of Invoicing sales & Net sales Create annual business plan to achieve agreed growth (sell-in, sell-out, stock in trade etc.) Work collaboratively with key stakeholders and HO functions to influence change and share best practiceLaunch and execute all brand prioritiesWork with Education team to ensure all accounts are trained whilst feeding in to evolution of training needs both for BDM team and customer accountsAnalyse data and develop reports to show insights, development opportunities and trends in-line with company reportingDevelop and manage anti-diversion processes for UKI to meet global KPI’sDrive productivity through BDM team for National AccountsLead all negotiations with retailers on annual contracts, key launches, share of space, activity plan, payments & collection Establish and develop partnerships and strong relationships with key stakeholders and conduct QBRs Participate in the commercial strategy, trade marketing, forecast and finance & credit alignment meetings Conduct thorough analysis to track key accounts performance (sell in-sell out) Cascade commercial plans to the team and ensure execution excellence. Win new business and open new accounts (Chains and Key accounts) that meet the brands premium criteriaEnsure commercial objectives and KPIs are clearly set for the team and monitored on a monthly basis -
Business Development & Key Account Manager - SkinceuticalsL'Oréal Oct 2020 - Jul 2021Develop key accounts to exceed brand KPI’sDevelop annual customer plans with strategic goals and activations that are reviewed QTRLY through strat meetingsDevelop reporting tools to accurately and efficiently reflect performance of accountsExecute Key Account strategy mirroring any key brand prioritiesActively seek ways to drive the Medical acceleration strategy ensuring the brand strategy is executed and opportunities soughtMaintain an up to date knowledge of the marketplace, brands and customers to ensure effective market intelligence Recruit and induct new colleagues -
Business Development Manager - SkinceuticalsL'Oréal Jul 2019 - Sep 2020MidlandsManage and develop an account base of new and existing Medical and Aesthetic accounts in my region. Build long term relationships and execute the commercial plans of the brand in order to achieve and exceed defined revenue, growth and promotional objectives whilst ensuring that brand awareness and all commercial opportunities are maximised.Act as a business consultant, establishing and implementing business plans for growth and carrying out regular business reviews, identifying client needs Win new business and open new accounts that meet the brands premium criteria Establish barriers to entry from competitors Achieve targets set by Sales Manager Tailor and deliver education plans in accounts Implement marketing activity in accounts Identify opportunities for increasing business Respond quickly and effectively to client requests Ensure customer files are maintained. Complete all required administration in a timely and accurate manner, including updating client information Develop key opinion leaders in your area Support inductions for new colleagues -
Emea Flagship Business Manager - Kiehl’SL'Oréal Aug 2018 - Jul 2019London, United KingdomEMEA Flagship - Selfridges Oxford Street -
Store Manager - Kiehl’SL'Oréal Jan 2018 - Aug 2018Birmingham, United Kingdom -
Account Manager - Kiehl’SL'Oréal May 2016 - Jan 2018Birmingham, United Kingdom
Thomas Klein Skills
Thomas Klein Education Details
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Media And Communication -
English With Media Studies -
Belfast Royal AcademyGcse'S & A Levels
Frequently Asked Questions about Thomas Klein
What company does Thomas Klein work for?
Thomas Klein works for We Are Refyne
What is Thomas Klein's role at the current company?
Thomas Klein's current role is Managing Partner.
What schools did Thomas Klein attend?
Thomas Klein attended Birmingham City University, University Of Ulster, Belfast Royal Academy.
What are some of Thomas Klein's interests?
Thomas Klein has interest in Environment, Children, Health.
What skills is Thomas Klein known for?
Thomas Klein has skills like Management, Supervisory Skills, Media Production, Organization Skills, Employee Training, Training And Development, Time Management, Payroll, Budgeting, Hitting Targets, Planning, Customer Service.
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1londonmet.ac.uk
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3ns-partners.co.uk, rbccm.com, gmail.com
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