Thomas Kusnirik Email & Phone Number

Remote

Greater Chicago Area

Washington D.C. Metro Area

• Working with NASWA / ITSC with duties as Assistant Technology Director have progressed in to added tasks within the new role. Transitioning certain projects from active development into production ready have provided.
• Develop road map for existing platforms and tools
• Marketing strategies and approaches
• Technology updates and concepts
• Promotion of cross state impacts to the programs and tools
• Enhanced strategies on re-use between states

Trenton, New Jersey

• Manage Development team of vendors and state staff during Unemployment Modernization project (a 39-million-dollar development effort with a total project cost of 80 million dollars).
• State technical lead in NJ’s Self Service Initiative providing Unemployment Claim System that allows for agent-less claims to be filed. This system resulted in a 25% reduction of agents’ workload.
• Worked as part of the six-state consortium to provide an electronic interface between employers and the states. This provides the state with an annual savings of over one million dollars from a reduction in postage and.
• Analyze both software and hardware for use on new projects within the Department.
• Manage Department’s development projects: provide the project plans, schedules, and tasks.
• Develop a reusable framework that allows for the faster development of new projects within the Department.

Trenton, NJ

• Guided client in developing proper methodology for design and development of call center application.
• Worked with clients’ call centers on business process and workflow of reemployment claim processing to ensure the proper level of automation would be included in the developed application.
• Developed training plan for different levels of users that who were using, administering, and maintaining newly implemented system.
• Provided training for all levels of users including administrators, developers, and system users.
• Developed and maintained Oracle tables, queries, triggers, and stored procedures to ensure database stability and reliability
• Developed proof of concept for projects to present to clients and upper management along with a feasibility analysis and project plan.

Marlton, NJ

• Worked with management to plan the company’s product line to ensure quality product and integration with other products.
• Provided project budget analysis on implementation for new clients and ensured that the budget had been met.
• Developed reports to provide budget analysis within project specific tasks and allocated resources to complete the tasks.
• Provided training sessions for clients on the company’s entire product line.
• Built VB, C, and Java troubleshooting programs and utilities to ensure quality in core developed product.
• Assisted with design and layout of future core products.