Business Analyst/Software Engineer - Southwest Airlines - Contractor Via E Business Staffing, Inc.
Drawing on more than a decade of strategic innovation, I deliver value to organizations across operations, team productivity, and project management functions. I am a trusted advisor to executive decision makers, coordinating with cross-functional teams, and senior management to translate operational gaps in to immediate and long-range solutions.The following are highlights of the value I’ve brought to Southwest:★ I collaborated with the Revenue Team Manager for Southwest Cargo to analyze, design, debug, and implement mass price change procedures for cargo for 2019.★ As the subject matter expert for the Pros Pricing Solution Suite (PPSS) system and the Technical Administrator, I performed configuration and installation of software into multiple environments.★ I created and implemented improvements to Operational Terminal Information System (OTIS) and the Cargo Accounting Tracking/Tracing System (CATTS) PowerBuilder applications.★ I converted OTIS application Wiki pages to Confluence.