Thomas Lofton Email & Phone Number

United States

United States

United States

• Maintains average closing ratio of 30%• Managed leasing processes in the Los Angeles area to provide leasing/manager assistance.• Evaluated performances and coached team to achieve maximum potential.• Review leasing interaction between prospects and coach to performance.• Collected data for ownership and reported property performance.• Participated effectively in ongoing resident relations.• Conducted searches, performed background check ups, scheduled appointments and presentedproperties to customers.• Performed marketing audits to ensure pricing and advertising aligned across all applicable platforms.• Scan checks and post to resident ledgers and knowledge of processing move out charges.• Keeps ownership and management updated on leasing products and make suggestions on marketing campaigns.

• Assisted in the stabilization of a 526-unit asset while maintaining over 30% monthly closing ratio.• Conducted follow up to generate consistent traffic lead generating software.• Performed multiple tours a day and executed the full leasing to move in process flawlessly.• Resolved resident concerns using creative methods which assisted in strong resident retention.• Assisted with renewals.• worked diligently with maintenance to ensure units were move in ready.

Los Angeles, California

- Tour prospects, resolve resident conflict, input work orders, advertise on social media and traditional platforms.- screen applicants and approve all qualified prospects.- Provide complete & clear guidance during the move in process & completing move checklist form.