Thomas Mallory Email & Phone Number

Mesa, Arizona, United States

Stocks, rotates, and faces product; discards outdated and spoiled products and maintains stockroom area. Helps customers with any questions in a friendly manner. Follows the necessary safety guidelines. Familiar with using pallet jacks, hand trucks, and compactors.

Gilbert, Arizona, United States

Furniture restoration, procurement, design, and build.

Mesa, Arizona, United States

Supervised and lead IT team in the migration of the software development environment to the Microsoft Azure cloud that will reduce expenses by almost 80%. Developed/Maintained security guidelines for the division that resulted in a successful audit for SOC II accreditation. Oversaw facility maintenance tasks, inspections, and custodial contracts. Headed the safety committee for the location. Prepared reports for upper management showing the procurement of equipment, department budget, and a roadmap of future projects. Successfully managed and completed projects on time and at/under budget.

Mesa, Arizona, United States

Maintained/upgraded the network architecture and network resources for this company. Developed and managed several migration projects to include the migration from a physical server environment to a full virtual environment that resulted in a 60% cost savings. Planned and instituted the complete network redundancy infrastructure of the production environment that would bring the operations SLA up to a 99.9% availability while staying on time and under budget. Created the document management system process to store and retrieve company documents for easy retrieval and updating.

Gilbert, Az

Marketing yourself and/or your business through the use of proximity beacons. Let me help extend your marketing dollars through mobile devices.

Chandler, Az

Maintained network architecture and network resources for this company. Performed system updates and maintained enterprise level backup processes and procedures. Assisted with network administration on an enterprise network consisting of several smaller companies. Maintained and monitored systems in the production/BETA environment for a MMO game that was nearing launch.Key projects:• Assisted in the complete business hardware and software upgrade and completed the upgrade on schedule.• Automated the workstation backup/restoral procedures for several companies under MediaPoint Capital. • Hands-on experience troubleshooting and resolving PC hardware, software, and network, email, security and application issues.

Assisted in the development of a new Army Enterprise Portal. Managed clustered Red Hat Enterprise servers as well as Microsoft servers. Managed and installed Oracle databases for the new Enterprise Portal design. Assisted in writing the implementation documentation for the Army Advanced Active Directory management tool. Maintained the Oracle WebCenter Suite on multiple server platforms. Performed system backups and implemented recovery procedures when required. Ensured technical and functional designs met customer requirements. Consulted with management to ensure agreement on system principles. Conferred with clients regarding the nature of the information processing or computation needs a computer program is to address. Determined computer software or hardware needed to set up or alter system. Provided staff and users with assistance solving computer related problems, such as malfunctions and program problems.Key projects:• Served as DBA or project development lead in the development of the Army Enterprise Portal which would service the Army customer base worldwide.• Contributed to the advancement of the Army Advanced Active Directory (AD) Management that would greatly increase security and accountability for all actions taken on any of the 1.5 million AD accounts by any Domain Admin (DA).

Completed first and second reviews of applications submitted by veterans for the Ohio Veterans Bonus Program (VBP). Handled incoming calls from veterans who had questions on their applications or wanted status on their applications. Key projects:• Assisted in processing over 7,000 applications and beating the expected monthly processing goal.

Improved the company network by increasing security and eliminated unnecessary TCP/IP traffic. Maintained the corporate enterprise email system. Implemented and performed bare metal as well as virtual machine (VM) system backups on a regular basis. Developed and maintained custom SQL scripts and ASP code for management reports as well as asset tracking. Built the intranet website for approximately 300 employees access so that they could perform required training and other administrative functions. Improved the surveillance system to include live video from all locations and provide off-site backup of video. Decreased the overall cost of new store equipment setup by approximately $2,500 per store while increasing overall equipment performance. Maintained the Microsoft Servers (2003/2008) as well as the corporate SQL servers (2005/2008).Key projects:• Development of custom management reports and programs using ASP, ASP.Net, and Visual Basic.• Installation of video surveillance system to include live feeds from all stores to the corporate office so that management could view any store location and look for employee compliance with company guidelines as well as providing evidence in thefts and robberies.• Maintained the company website as well as company intranet site.• Decreased hardware server costs by migrating existing servers into a virtualized environment.• Migrated the Exchange server from v2005 to Exchange 2007 for the enterprise.• Installed and maintained the BlackBerry Enterprise server for the company’s management team.• Developed and maintained the company asset tracking system.

Optimized the company web hosting servers by performing upgrades, patches, and security scans on a regular basis. Implemented system back-up and recovery procedures that brought system availability up to a 99.99%. Resolved other server issues by developing a troubleshooting guide that greatly decreased the amount of time required to diagnose/resolve the problem. Built a user friendly customer interface to the billing system that would allow the customer to view and pay their bill on-line. Trained other helpdesk staff on the use of new programs, trouble call tracking, and customer support.Key projects:• Development of custom billing platform using PHP, Perl, and MySQL database.• Complete server upgrade from box units to a rack mounted solution. This cut the amount of physical server space required by almost 75%.• Upgraded the entire server platform for an increase in system performance by almost 75% by splitting out and grouping similar functions (email, web, application) on separate hardware.

Associates Of Applied Science, Information Technology

Computer Systems

Associate Degree In Applied Business, Computer Systems

28 credit hours