Responsible for developing client-facing reporting and analytics packages.

Via analytics, database development, and methodology design, I support a multitude of healthcare Quality Improvement, Health Systems Utilization and Practice Transformation programs aimed at improving health outcomes for the population of NYC. Many of these programs are focused on improving NYC's capacity to treat behavioral/mental health conditions (such as depression, anxiety, and substance abuse) and chronic diseases (such as diabetes and hypertension).As a member of the bioinformatics team, I provide analytics to inform internal and external stakeholders and guide them through business decisions.Responsibilities and technical skills include:-Project management of data operations for programs-Designing data collection methodologies-Training data entry staff-Building reporting suites using SQL Server Reporting Services (SSRS) and SQL stored procedures-Publishing findings-Database development using Microsoft SQL Server-Data transformation and and database integration using SQL Server Integration Services (SSIS)-Mapping using ArcGIS- ArcMap and other software; geospatial analysis-Salesforce front-end data entry-Analytics via SAS-Data visualization via Tablaeu and SSRS-Present findings to internal and external stakeholders-EHR data collection (aggregates of patient-level data)-Epidemiological literature reviews

•Produced and published hundreds of daily, weekly, and monthly quantitative reports (MS Excel)•Programmed and automated data analysis queries (SQL)•Managed and maintained over 5 large databases (MS Access)•Oversaw production of yearly financial budgets ($13M+) using quantitative data analysis and modeling•Performed data entry, cleaning, and coding; joining and importing datasets from varying sources•Developed the methodology for key performance indicator and operational reports•Developed additional variables and measures for existing reporting•Reported and presented findings to internal and external business partners (Excel and PowerPoint)•Oversaw entry-level staff on reporting and analysis

Responsible for coordinating several of the Center's research initiatives.Job duties:• Survey design and questionnaire development (Survey Monkey, Adobe, and Microsoft Word)• Data collection (including online, in-person, and telephone interviews)• Database development and maintenance (data entry, cleaning, coding, and merging)• Quantitative and qualitative data analysis (in Excel, SPSS, and Access)• Literature review• Report development; compiling findings from multiple surveys into concise reports for publication; proofreading• Web development• Presenting findings to varying audiences (PowerPoint)• Developing quarterly reports and yearly work-plans

Assisting senior research staff on the Center's research initiatives.Job duties:• Construct survey instruments• Conduct in-person and telephone interviews of clients• Log and analyze data in Excel; run analyses on data• Produce quantitative and qualitative reports used to produce deliverables for clients

Performed independent academic research under the guidance of the Dean of Social Sciences. Our goal was to prepare several papers for publication. My main duties included:• Literature review• Database development and maintenance (data entry, cleaning, coding, and merging) in Excel• Performing quantitative analysis (including regression analysis and model building in STATA)• Synthesizing findings into quantitative reports and papers for submission to academic journals• Presenting findings to academic audiences (PowerPoint)

• Pharmacy billing and data management• Liaising with insurance companies on the behalf of patients• Performing patient care outreach• Managing and maintaining pharmaceutical inventory

I was tasked with acting as the company’s sole healthcare researcher. • Performed quantitative research for access to pharmaceutical drugs• Performed data collection and database management (data entry, cleaning, coding, and merging)• Managed data entry staff• Prepared quantitative reports (Excel, Word, and PowerPoint)• Presented findings to management and clientele (tables, charts, and maps on PowerPoint slides)• Trained new clinical care coordinators on medical and pharmaceutical billing• Preparing training documents