Thomas Marshall Email & Phone Number

Seattle, WA, US

Greater Seattle Area

Seattle, WA

• Photo-sharing startup that converts emailed photos to printed postcards and mails on behalf of user.
• Direct all operational aspects of tech startup, including customer service, testing, and management of all customer data and business reports via MySQL queries and Google Analytics.
• Led 4 major updates and developed an iPhone and Android app.

Bellevue, WA

• Global data-driven, technology-enabled performance marketing agency.
• Lead team of 5 QA engineers as a "player/coach" in enterprise site analytics projects.
• Successfully implemented site analytics for Microsoft Surface, which led to contracts for 3 additional products.
• Wrote Selenium automated analytics tests for Williams-Sonoma checkout processes across 6 brands.
• Managed onshore and offshore analytics testing for Fiat Chrysler automobiles model year update.
• … Show more Global data-driven, technology-enabled performance marketing agency.

Seattle, WA

• Designer and builder of internet topology.
• Created, launched, and optimized advertising network using AppNexus for 10-person startup.
• Investigated and identified bot sources, reducing fraudulent impressions and clicks from 30% to nearly zero.
• Advised development team on building a content categorization targeting system.

Seattle, WA

• Transformed fixer-upper and served as general contractor and project manager for 6 outsourced sub-contractors.
• Cut expenses through contract negotiations and installation of alternative energy sources.

Seattle, WA

• Parent company of 3 digital marketing service and technology companies: Avenue A/Razorfish, Atlas Solutions, and DRIVE Performance Solutions.
• Partnered with product and development managers to create functional specifications and roadmaps for optimized segmentation product with Microsoft as major customer.
• Led customer-acceptance testing on each cycle.
• Acted as advisor to previous team at Atlas Publisher as the group grew their international client list.

Seattle, WA

• Drove high ROI campaign operations,
• Contributed to client’s (MSN) measurable profitability improvements and international expansion.
• Routinely provided technical troubleshooting for all team members, communicating daily with client's diverse sales and operations teams.
• Provided user testing and enhancement recommendations to improve internal user interface usability and efficiency.
• Earned highest peer rating of the group in January 2005.

Seattle, WA

• Implemented custom performance analyses for AT&T Wireless—the agency's largest client at the time. Ran A/B tests on AT&T’s advertising creative and site customer funnel.
• Delivered technical training for 4 Client Service Engineers and a Client Service Engineer Group Manager, earning high scores by both the client team and management in every review.

Bothell, WA

• Assumed sole technical support role for a 25-person storage device driver manufacturer.
• Acted as liaison between sales staff and programmers.
• Edited and updated product manuals and sales materials,
• Managed testing of software issues reported by hardware manufacturers and end-users, and oversaw website maintenance.

Seattle, WA

• Managed staff of 20 for science summer camps and overnight programs.
• Sourced and procured workshop supplies, while managing budget and inventory.
• Designed and drove manufacture of a periscope kit for the overnight programs curriculum.
• Oversaw design, creation, staffing, and operations for the onsite haunted house, which attracted >1K visitors over a 4-day weekend.