Thomas Marshall Email & Phone Number

Mansfield, Massachusetts, United States

• Managed three separate sites, setting actionable business goals for over 180 employees, and clearly defining key performance indicators (KPIs) to measure business effectiveness and efficiency. Full P&L responsibility.
• Reached a remarkable 78.5% growth in top-line sales.
• Led the successful execution of a SaaS ERP upgrade across four countries, demonstrating the ability to lead large organizational transformations and the capacity to communicate complex strategies.
• Served as project manager for a 205K sq ft warehouse build, including implementing a mobile robotics automation fulfillment solution which expanded capacity by 50%, reduced operating costs by 45%, and labor costs by.
• Implemented an inventory reduction program, reducing SKUs by 2,671 worth $4.8M.
• Selected as a member of the Petco Advisory Board due to deep industry knowledge, facilitating insightful and effective guidance.

Montreal, Quebec, Canada

• Oversaw the global ERP installation across six countries: Canada, the US, Germany, France, the UK, and Hong Kong. Managed 500 direct and indirect reports and a $150M budget.KEY SKILLS: innovative problem-solving.
• Promoted to EVP due to a history of solving complex business challenges and delivering successful projects.
• Re-engineered the inbound flow of goods, reducing lead times by 4.5% and achieving cost savings of $1.3M.
• Designed and executed an innovative Canadian real estate strategy, consolidating buildings by four, which increased capacity and improved service levels by 12%.
• Opened Hong Kong-based Hagen Pets Trading Ltd. with a 3PL consolidation warehouse in Hong Kong, optimizing international logistics and reducing handling costs.

Aurora, Ontario, Canada

• Charged with designing a comprehensive management operating system (MOS) for Canada's largest commercial printing company, incorporating daily operating reports, Pareto analysis tools, visibility management, and daily.
• Implemented a MOS resulting in a 24.3% improvement in total press downtime, a 6% increase in press speeds, a 9% decrease in waste, and an overall pressroom productivity increase of 4.8%.
• Selected by head office to conduct a full review of the European French operations, leading to a formal job offer as VP of Manufacturing Europe. Turned down the offer to accept the EVP position at Rolf Hagen Inc.

Oakville, Ontario, Canada

Management consulting firm specializing in performance management, throughput improvement, and financial improvement. A hands-on approach to change management and process improvement.

Mississauga, Ontario, Canada

U.S. based operations management and process improvement firm specializing in Management Operating System implementations.