Thomas Mckechie Email & Phone Number

Bay Of Plenty, New Zealand

New Zealand

As General Manager of the Central & Lower North Island regions I am instilling a customer-centric focus, where we work hard to ensure that we exceed the expectations of our customers and deliver high-quality results. Leading a team of 55, this means working with my staff to improve their capability, provide opportunities for them to perform at their best.

Bay Of Plenty, New Zealand

Starting as the Tauranga Branch Manager for Fire Security Services, I successfully turned around, stabilised and grew the operation, returning the branch to profitability. I did this by establishing strong partnerships across the customer portfolio, focusing on delivering excellent customer service, with our Technicians providing a level of quality that.

Bay Of Plenty, New Zealand And Christchurch

Moving to AFS I was able to improve the local position of the company and establish relationships with key regional figures, allowing for a steady flow of new referrals and opportunities. I was the Key Account Manager for organisations including AMP Capital, BOP Polytechnic and Brookfield Multiplex and had a retention rate for clients of more than 99.5%.

Bay Of Plenty, New Zealand

In my role as Alarm Supervisor, I focused on managing relationships and service delivery for a number of large organisations, providing account management and improving relationships with clients. By proactively working with the customers I was able to improve service delivery, turn around relationships that had previously been deteriorating, and identify.

Auckland, New Zealand

As a Technician I ensured high-quality delivery across key accounts and in relation to large and complex properties, building strong relationships with customers to secure repeat business. I mentored staff within the organisation, training two apprentices and providing guidance and support in the development of their skills. I successfully completed the.