Thomas Michael Bathke Email & Phone Number

Greater Milwaukee

Greater Milwaukee Area

Provide PC and Network support for associates in offices throughout NGS. Assist managers and supervisors with making decisions for new equipment. Coordinate the workflow of Milwaukee Desktop support staff. Monitor assignment of work tickets in the tracking.Lead desktop representative on TeamMate, Software tracking and PC patching projects.

Greater Milwaukee Area

Provided PC and Network support for UGS staff in offices in Wisconsin, Michigan, California, Virginia and Illinois. In the capacity of supervisor, coordinated the workflow of Desktop support staff. Assisted managers and supervisors with making purchasing decisions for new equipment. Acted as liaison between UGS and Cobalt Corporate Information Systems. Helped to maintain and administer the Exchange and NT servers in the California office. Administered the UGS email distribution lists. Directed the assignment of tickets in Remedy Help Desk System. Coordinated shipping of PCs, printers and parts to all UGS offices. Was the lead support specialist on the Next Generation Desktop Project. Was the UGS IT representative for the office move to the West Allis location

Greater Milwaukee Area

Provided PC and Network support for clients of Blue Cross Blue Shield United of Wisconsin.

Greater Milwaukee Area

From an entry level position as a cashier through promotion to management, I oversaw all store computerized systems; contracted, administered and managed employee and business insurance; coordinated and implemented system upgrades, construction projects and capital improvements; advised in projection and implementation of annual operating and capitol budgets; established and maintained cooperative owner equity database and maintained store equipment.​Hired and advised on the hiring of staff; created job descriptions; trained and oriented all new staff; coordinated and conducted employee evaluations; enforced store policies; assisted in the negotiation of the union contract; developed efficient and effective store opening and closing procedures; ensured the compliance with government laws and regulations; developed a store emergency action plan Established procedures to ensure accuracy and security of all cash received through the front end; upheld money handling procedures and cashier deposit paperwork; maintained timely and accurate daily deposits.

Bfa, Fine Arts

Education record