Thomas Misciagna Email & Phone Number

Washington Dc Area

- Provided “mission oriented” telecommunications support to a client organization and their domestic and field user communities. - Managed complex telecommunication installations and integrations from cradle to grave, gathering initial requirements, and coordination / supporting project management and engineering staffs from execution to site and or system turn up. - Provided requirements support on an ongoing basis in support of specialized “telecommunication solutions” and telephony application(s).- Conducted capability briefing and training sessions with customers and users on the requirements and available services. - Maintained project and requirements documentation and information. - Developed and maintained lasting business relationships with customers and partners.

Wasbington Dc Area

- Provided “mission oriented” telecommunications support to a client organization and their domestic and field user communities. - Managed complex telecommunication installations and integrations from cradle to grave, gathering initial requirements, and coordination / supporting project management and engineering staffs from execution to site and or system turn up. - Provided requirements support on an ongoing basis in support of specialized “telecommunication solutions” and telephony application(s).- Conducted capability briefing and training sessions with customers and users on the requirements and available services. - Maintained project and requirements documentation and information. - Developed and maintained lasting business relationships with customers and partners.

Washington Dc Area & Field Locations 1979 To 2004

Central Intelligence Agency - 1979 to 2004 Strategic Operations Officer- Assisted in drafting requirements with the customers and service providers to ensure the requirements are clearly understood and agreed upon.- Scheduled Technical Exchange Meetings to ensure the project was on track, issues and concerns were addressed, ensured funds were allocated and equipment procured within budget and allotted timeline.- Prepared documentation for the Engineering Review Board.Resource Manager- Managed other component funds in support of the installation and maintenance of computer systems.- Scheduled installations in coordinaton with customer priorities and funding.- Prepared briefing slides for management review of budget execution to ensure component funds are allocated before the end of the fiscal year.Senior Telecommunications Officer- Managed and mentored twenty-six officers located at eleven overseas locations. - Scheduled site visits to ensure officers were proficient in establishing necessary alt-routes, reviewed career opportunities, and met with the site manager to review their satisfaction with the provided support. Chief of Operations - Managed an operational and technical staff supporting a Network Operations Center (NOC).- Ensured program plans, State of Work (SOW), configuration control policies and procedures were successfully implemented without impact to the customer.- Attended Engineering Review Boards and Configuration Control Boards as needed. Field Installation Branch- Directed the planning, procurement, delivery, and installation of Automated Data Processing Systems.- Developed SOW’s and test plans for new and/or upgraded Processing Systems.Electronic Technician- Field Engineer for 10 years installing, repairing, and troubleshooting telecommunication equipment and data processing systems. Professionally installed equipment, power, and conduit domestically and overseas.

Bachelor'S Degree, Computer Information Systems, Summa Cum Laude

Activities and Societies: family, supported C.A.S.A. activities, traveling, and motorcycle riding.none

Associate'S Degree, Electronic Technology

Activities and Societies: Family and some sports