Providing dedicated customer service, balancing house room types, monitoring ledger of guest folios.

Reconciling parking charges, balancing food service accounts, balancing for oversold room types, informing guests of hotel amenities, performing service recovery.

Tutoring in person and online for high school and college students, and adult learners. Subjects include ESL writing skills, algebra, and Spanish.

Worked sales floor, assisting customers. Hosted one-hour tastings to educate customers about varieties of tea, steeping, health benefits, etc.

Tutored high school algebra for underperforming students in low-income neighborhoods. Tracked performance and developed individualized plans for over twenty students.

Service work for Spanish speaking victims of domestic violence, refugees, or displaced due to financial problems. Assisted with front desk operations, community events, fundraising, and house logs. Developed strong conflict management skills. Tutored teenagers in English and math.

Organized an Engineering Service Corps for the University of Mississippi’s School of Engineering. Developed projects and informed student leadership teams on volunteer project opportunities.

Collected, recorded, and analyzed survey data to be published in community development journals. Used census data to inform all projects.

Worked with customers to locate books, give advice, and help with personal orders. Responsible for handling incoming and outgoing books as well as various other tasks such as preparation for football games.